[duxuser] Re: Help with strange problem
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Wed, 4 May 2005 14:31:29 +0100
Hi Deb,
Pound to a bad penny (or is that "Dollar to a bad cent) is
you sent it to me, it would work perfectly too.
All my instincts tell me this is a connection or cable
problem locally. At worst, it may be a dirty electrical
supply within your building.
What I would suggest you do is get a brand new connecting
cable, the shorter the better, and try again.
If the fault is still there, would you be able connect it to
a different PC altogether?
George.
> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx
> [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Deborah
Barnes
> Sent: 04 May 2005 14:25
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] Help with strange problem
>
> Okay, I've been fighting this battle for a while and I'm
> about ready to scream! Hope somebody can help.
>
> We have a Express from Enabling. Way back we started
having
> problems and we eventually sent the Express back to be
> checked. It came back and we embossed for a while and
> started having the problem again. Sent it back for
repairs
> and now it's back. When it went in for repairs, they did
> some things for maintenance sake but when they tried to
> duplicate our problem the Express just did a wonderful
job.
> Now it's back and we still have our problem.
>
> On the even-sided pages, some pages will have a dot at the
> left-hand side of the page and on the line following that
dot
> there can be dots between words, added dots to a letter,
> omitted characters in a letter, etc. Yesterday, I wanted
to
> emboss a book and decided to emboss 10 pages at a time and
> look at each page before going on to emboss more. On page
6,
> second line, there's the word Epilogue. It says Epilogue
on
> the screen but comes out Epilogua and there's another line
on
> the page that has Chindren's and it has (I
> think) capital, then dot 5, then a colon. On page 18,
there
> are two lines where there are added dots between words. I
> embossed several copies of these pages and sometimes
there's
> one line deformed and sometimes 2 on page 18. Our
challenge
> is to find out what the problem is. And it's not just
this
> file. I can do emails, find stuff on the Internet, make
up
> files, whatever and we just never know what file will have
> this problem. And everytime I do those pages, there is
some
> kind of problem. There are no unusual codes--I already
checked--
>
> But I desperately need to get books into our collection
and I
> can't emboss a perfect copy and can't send books to our
> proofreader because there are always problems with certain
pages.
>
> If anybody has any ideas, please tell me. We are working
> with Enabling but so far there's just no idea what's
causing this.
>
> Thanks and I didn't make this up, honest!! <g<
>
> Deb B.
>
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