[duxuser] Re: Help with strange problem
- From: "Deborah Barnes" <dbarnes@xxxxxxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Wed, 4 May 2005 09:56:19 -0400
George, when we first had the problem, my boss went out and got a new cable
and we got a new computer. Things went along well for a while ... and he
said something yesterday about me maybe having to use a source
computer--like having to take files to another computer to emboss and not
using the same computer where there is email and all tht. I'll pass on your
message about the "dirty electrical
supply within your building", and I thank you for your suggestions.
Deb B.
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx]On Behalf Of George Bell
Sent: Wednesday, May 04, 2005 9:31 AM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Help with strange problem
Hi Deb,
Pound to a bad penny (or is that "Dollar to a bad cent) is
you sent it to me, it would work perfectly too.
All my instincts tell me this is a connection or cable
problem locally. At worst, it may be a dirty electrical
supply within your building.
What I would suggest you do is get a brand new connecting
cable, the shorter the better, and try again.
If the fault is still there, would you be able connect it to
a different PC altogether?
George.
> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx
> [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Deborah
Barnes
> Sent: 04 May 2005 14:25
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] Help with strange problem
>
> Okay, I've been fighting this battle for a while and I'm
> about ready to scream! Hope somebody can help.
>
> We have a Express from Enabling. Way back we started
having
> problems and we eventually sent the Express back to be
> checked. It came back and we embossed for a while and
> started having the problem again. Sent it back for
repairs
> and now it's back. When it went in for repairs, they did
> some things for maintenance sake but when they tried to
> duplicate our problem the Express just did a wonderful
job.
> Now it's back and we still have our problem.
>
> On the even-sided pages, some pages will have a dot at the
> left-hand side of the page and on the line following that
dot
> there can be dots between words, added dots to a letter,
> omitted characters in a letter, etc. Yesterday, I wanted
to
> emboss a book and decided to emboss 10 pages at a time and
> look at each page before going on to emboss more. On page
6,
> second line, there's the word Epilogue. It says Epilogue
on
> the screen but comes out Epilogua and there's another line
on
> the page that has Chindren's and it has (I
> think) capital, then dot 5, then a colon. On page 18,
there
> are two lines where there are added dots between words. I
> embossed several copies of these pages and sometimes
there's
> one line deformed and sometimes 2 on page 18. Our
challenge
> is to find out what the problem is. And it's not just
this
> file. I can do emails, find stuff on the Internet, make
up
> files, whatever and we just never know what file will have
> this problem. And everytime I do those pages, there is
some
> kind of problem. There are no unusual codes--I already
checked--
>
> But I desperately need to get books into our collection
and I
> can't emboss a perfect copy and can't send books to our
> proofreader because there are always problems with certain
pages.
>
> If anybody has any ideas, please tell me. We are working
> with Enabling but so far there's just no idea what's
causing this.
>
> Thanks and I didn't make this up, honest!! <g<
>
> Deb B.
>
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