[duxuser] Re: Opening DBT
- From: "George Bell" <info@xxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Mon, 9 Sep 2002 15:52:00 +0100
Hi Christine,
Further to your question about DBT's Temporary Files, I've just had the
following back from the software department. I suspect you may have some zero
length temporary files kicking about, which hopefully, you will be able to
manually delete.
George Bell
Techno-Vision Systems Ltd
The only two causes of this problem are:
1. DBT has previously crashed, and
2. Windows was shut down while DBT was still running.
(DBT should be prepared to deal with this, but isn't.)
Nothing in the update changed this situation for better or for
worse.
Now the trouble is that selecting "delete" simply doesn't
work on some systems. DBT isn't able to remove files with a
size of 0, which it created itself on a previous run. The
solution is to select "more information", and remove the files
that are described by using Windows Explorer. That should
keep the message at bay until DBT crashes or Windows is shut
down while DBT is running.
> -----Original Message-----
> From: Christine Simpson [mailto:simpsonc@xxxxxxxxxxxxxx]
> Sent: 08 September 2002 08:23
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] Opening DBT
>
>
> Hi Everyone,
>
> I am looking for the cause and the solution please!
>
> I find since upgrading DBT that every time I open DBT I am
> told that DBT
> has found temporary files from another run and asked do I
> wish to save or
> delete them. I always say delete. However, I do find this message
> somewhat frustrating and until upgrading did not have to
> worry about it as
> it never appeared.
>
> The message appears regardless of whether I open DBT from my
> desktop/start
> menu or if I enter DBT through Swifter off the Word menu.
>
> Any suggestions please as to
> 1. why I am getting this message and
> 2. how I can stop such messages.
>
> Many thanks.
>
> Christine
>
>
>
>
>
> * * * * *
> Christine Simpson
> Information Alternatives
> Accessing The Information You Need
> 18 Prosper Parade
> Glen Iris VIC 3146
> AUSTRALIA
> Tel: 61 3 9889 0392
> Mob: 0418 331 506
> Fax: 61 3 9889 6286
> Email: simpsonc@xxxxxxxxxxxxxx
>
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