[duxuser] Re: Opening DBT
- From: Christine Simpson <simpsonc@xxxxxxxxxxxxxx>
- To: duxuser@xxxxxxxxxxxxx
- Date: Tue, 10 Sep 2002 08:44:57 +1000
Hi George,
thanks for your response but in this instance the suggestions of your Tech
Department do not appear to have solved my problems.
In recent months, and on several occasions, I have tried manually with
explorer deleting all the DBT files out of my windows Temp directory as the
suggestions in the "more details" button suggests but this seems to make no
difference. I can then go back with explorer into the windows temp directory
and see that there are no remaining DBT files other than one DBT directory
which appears to hold seven files none beginning with DBT.
However, when I go back and again open DBT I still get the same message.
Your tech people are probably on the right track though in saying that this
problem may be caused by crashing with DBT open or not closing windows
properly
as I find that from time to time when using combinations of DBT, Word and JFW,
my computer often locks up and I am forced to re-start without having properly
shut down programmes previously.
My next move will be to remove Swifter from my office start menu and see if
this does the trick.
Fortunately the problem is more of an inconvenience than anything else and one
which I know should not be occuring.
Thanks for your help
Christine
At 03:52 PM 9/9/02 +0100, you wrote:
>Hi Christine,
>
>Further to your question about DBT's Temporary Files, I've just had the
following back from the software department. I suspect you may have some zero
length temporary files kicking about, which hopefully, you will be able to
manually delete.
>
>George Bell
>Techno-Vision Systems Ltd
>
>
>The only two causes of this problem are:
> 1. DBT has previously crashed, and
> 2. Windows was shut down while DBT was still running.
>(DBT should be prepared to deal with this, but isn't.)
>
>Nothing in the update changed this situation for better or for
>worse.
>
>Now the trouble is that selecting "delete" simply doesn't
>work on some systems. DBT isn't able to remove files with a
>size of 0, which it created itself on a previous run. The
>solution is to select "more information", and remove the files
>that are described by using Windows Explorer. That should
>keep the message at bay until DBT crashes or Windows is shut
>down while DBT is running.
>
>
>> -----Original Message-----
>> From: Christine Simpson [mailto:simpsonc@xxxxxxxxxxxxxx]
>> Sent: 08 September 2002 08:23
>> To: duxuser@xxxxxxxxxxxxx
>> Subject: [duxuser] Opening DBT
>>
>>
>> Hi Everyone,
>>
>> I am looking for the cause and the solution please!
>>
>> I find since upgrading DBT that every time I open DBT I am
>> told that DBT
>> has found temporary files from another run and asked do I
>> wish to save or
>> delete them. I always say delete. However, I do find this message
>> somewhat frustrating and until upgrading did not have to
>> worry about it as
>> it never appeared.
>>
>> The message appears regardless of whether I open DBT from my
>> desktop/start
>> menu or if I enter DBT through Swifter off the Word menu.
>>
>> Any suggestions please as to
>> 1. why I am getting this message and
>> 2. how I can stop such messages.
>>
>> Many thanks.
>>
>> Christine
>>
>>
>>
>>
>>
>> * * * * *
>> Christine Simpson
>> Information Alternatives
>> Accessing The Information You Need
>> 18 Prosper Parade
>> Glen Iris VIC 3146
>> AUSTRALIA
>> Tel: 61 3 9889 0392
>> Mob: 0418 331 506
>> Fax: 61 3 9889 6286
>> Email: simpsonc@xxxxxxxxxxxxxx
>>
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>* * *
>* This message is via list duxuser at freelists.org.
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* * * * *
Christine Simpson
Information Alternatives
Accessing The Information You Need
18 Prosper Parade
Glen Iris VIC 3146
AUSTRALIA
Tel: 61 3 9889 0392
Mob: 0418 331 506
Fax: 61 3 9889 6286
Email: simpsonc@xxxxxxxxxxxxxx
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