[duxuser] Re: Opening Word Files
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Tue, 5 Apr 2005 13:27:25 +0100
Hi Christine,
If you really mean SR2 - then you really should pose the
question on the DBT Beta list.
If it is SP1, then ask your Network Administrator to review
your Permissions. XP Professional is a VERY fussy animal
where security is concerned, and your current levels may not
like the Word Importer Macro.
George.
> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx
> [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of
Christine Simpson
> Sent: 05 April 2005 13:17
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] Opening Word Files
>
> I am looking for some help please!
>
> I have recently purchased a new computer running Windows
XP
> Pro and Office 2003, with Norton's antivirus software.
>
> I have installed DBT10.5SR2.
>
> When I open DBT and then try to open a Word file by using
> CTRL-O (or the open function from the file menu) and
> typing/finding my required word file I then press enter to
> open it and I get the following error message:
>
> "Word experienced an error trying to open the file. Try
> these suggestions:
>
> Check the file permissions and the document name or
drive;
>
> Make sure there is enough free disk space;
>
> Open the file with the text recovery converter
(C:\program)
>
> By this time Word is now open and this appears to be a
Word
> error message. If word was already open before beginning
the
> process, it seems that a second copy of word is being
opened.
>
> Duxbury has now lost focus and when I return to it it has
end
> task messages and tells me that DBTWIN.Exe cannot run.
>
> I get the same word error message if I try to open the
file
> from the Swift DBT menu in Word.
>
> I have tried this many tens of times always with the same
> result. I have used many different word files including
some
> from previous versions of word and others which I have
> created especially for the purpose of testing.
>
> If I transfer the file to another machine which has DBT on
> it, everything works fine.
>
> Hopefully, someone will be able to give
me a
> solution. I dare say I only need to make a simple
adjustment
> somewhere and all will be well - but!!! where!!
>
> Many thanks
>
> Christine
>
>
>
> * * * * *
> Christine Simpson
> Information Alternatives
> Accessing The Information You Need
> 18 Prosper Parade
> Glen Iris VIC 3146
> AUSTRALIA
> Tel: 61 3 9889 0392
> Mob: 0418 331 506
> Fax: 61 3 9889 6286
> Email: simpsonc@xxxxxxxxxxxxxx
>
>
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