[duxuser] Re: Opening Word Files
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Tue, 5 Apr 2005 13:28:46 +0100
Good point, Ann. I'd forgotten about that virus --- er -- I
mean, Norton.
George.
> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx
> [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Ann
Byrne
> Sent: 05 April 2005 13:25
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] Re: Opening Word Files
>
> Can you open files in Word, not in duxbury? Are you using
a
> screen reader?
>
> First thing to try would be go to Norton, options,
> miscellaneous and uncheck the MS office plug-in. That
should
> magically fix everything.
>
> Good luck!
>
>
> At 07:16 AM 4/5/2005, you wrote:
> >I am looking for some help please!
> >
> >I have recently purchased a new computer running Windows
XP Pro and
> >Office 2003, with Norton's antivirus software.
> >
> >I have installed DBT10.5SR2.
> >
> >When I open DBT and then try to open a Word file by
using
> CTRL-O (or
> >the open function from the file menu) and typing/finding
my required
> >word file I then press enter to open it and I get the
> following error message:
> >
> >"Word experienced an error trying to open the file. Try
> these suggestions:
> >
> > Check the file permissions and the document name or
drive;
> >
> > Make sure there is enough free disk space;
> >
> > Open the file with the text recovery converter
(C:\program)
> >
> >By this time Word is now open and this appears to be a
Word error
> >message. If word was already open before beginning the
process, it
> >seems that a second copy of word is being opened.
> >
> >Duxbury has now lost focus and when I return to it it has
end task
> >messages and tells me that DBTWIN.Exe cannot run.
> >
> >I get the same word error message if I try to open the
file from the
> >Swift DBT menu in Word.
> >
> >I have tried this many tens of times always with the same
result. I
> >have used many different word files including some from
previous
> >versions of word and others which I have created
especially
> for the purpose of testing.
> >
> >If I transfer the file to another machine which has DBT
on it,
> >everything works fine.
> >
> > Hopefully, someone will be able to give
me
> a solution.
> > I dare say I only need to make a simple adjustment
> somewhere and all
> > will be well - but!!! where!!
> >
> >Many thanks
> >
> >Christine
> >
> >
> >
> > * * * * *
> >Christine Simpson
> >Information Alternatives
> >Accessing The Information You Need
> >18 Prosper Parade
> >Glen Iris VIC 3146
> >AUSTRALIA
> >Tel: 61 3 9889 0392
> >Mob: 0418 331 506
> >Fax: 61 3 9889 6286
> >Email: simpsonc@xxxxxxxxxxxxxx
> >
> >
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