That's interesting Dave. Did you by any chance have DBT installed on that PC previously? I'm wondering if that may be a factor. Janet ________________________________ From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Dave Sent: Saturday, 21 May 2011 12:27 a.m. To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: Perky Duck query I have Perky Duck on Windows 7. I set up the embosser and I am able to save as .brf file. From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Janet Reynolds Sent: Thursday, May 19, 2011 11:37 PM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Perky Duck query I have had something strange happen with Perky Duck. A trainee is using it to direct enter braille. She installed it on her previous computer and it worked fine. She could also print simbraille and save her dxb as brf. Now she has installed it on a new computer, from the same setup file, and she's lost those options. In "printer setup" the printer button is just missing so she can't select her printer. And in "save as" the drop down menu no longer offers brf. Has anyone else experienced this? She's using Windows 2007. Janet