[duxuser] Reporting errors: Was "Grievous but funny errors made by Grade II Braille translators"
- From: George Bell <george@xxxxxxxxxxxxxxxxxxx>
- To: "duxuser@xxxxxxxxxxxxx" <duxuser@xxxxxxxxxxxxx>
- Date: Wed, 28 May 2014 12:09:49 +0000
Kathleen's advice here is absolutely spot on!
"I have found that *when discrepancies are reported*, you will find these
corrected in the next update, which is a very good reason for keeping your DBT
up to date."
We always encourage our own users here in the UK to report oddities which are
found.
Actual braille translation errors do amazingly arise from time to time, and
doubtless we may well see a few more occur as Unified English Braille comes
into greater use.
However many formatting issues still arise, and these do cause me personally
concern if they are not reported, and DBT is simply blamed for the problem(s).
In the vast majority of cases, the problems occur in the original document, and
can often be hard to track down - even for me after 20 odd years of using the
likes of Word for Windows. That's why it's helpful to see the original
document before it is brought in to DBT.
Once an issue has been found, if it can be fixed in the original, everyone can
be happy and will hopefully have learned from it.
If not, I have always found Duxbury willing to dig deeper and help.
George.
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