If this is happening with BOTH embossers, my first thought is that you may have a dud parallel cable - assuming you are connected parallel of course. I presume you have also tried a system re-boot? George. ________________________________ From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Watson, Robert Sent: 22 July 2005 15:45 To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] printing errors with DBT An unusual problem (I think). When I emboss a document that is 38-40 characters wide, using wide width paper in either my Romeo or Versapoint Duo, I get a "gap" between cells 28 and 32. In other words, nothing prints in that range. I have checked my settings on the global settings page , as well as just for the document and they are calling for the correct lines per page, width etc. Anyone had anything like this before?