Thats great you got it sorted. It also sounds promising and something that will
make life easier if we need to confirm our identity.
Jackie
sent from LadyJackiesIphone
On 13 Jan 2022, at 6:46 p.m., Eamonn O Connor <eamooconnor@xxxxxxxxx> wrote:===========================================================
Hi folks,
My Revolute login problem is solved! It turns out the take picture button is
greyed out, until your face is properly focused inside a photo frame, which
is a circle. I mention this just in case any other partially sighted user has
a similar problem.
Eamonn
On 13 Jan 2022, at 18:24, Eamonn O Connor <eamooconnor@xxxxxxxxx> wrote:===========================================================
Hi folks,
I tried to log into my Revolut account today but had a problem. Having
entered my phone number and passcode, I was presented with a take selfie
screen. This meant insuring my face was within a circle . However the
problem is that the take picture button was greyed out! The only other time
I had to take a selfie; was when initially setting up my account.
I'm wondering if anyone else has experienced this issue? I understand there
was an update to Revolut a couple of days back, but I do not know if this
is the cause of my problem.
Any advice welcome. Many thanks Eamonn
PS: I went into settings, and insured Revolut has access to my camera.
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