Hey,
If it’s a text message that came in, then as Cearbhall said, I’d be very
sceptical and proceed with extreme caution!
If however, it is a pop-up window, which is something I’ve seen a number of
times before, it’s fine to go ahead. It’s just some settings updates from the
network. It doesn’t surprise me particularly that the call centre agent didn’t
know. But if you want peace of mind, perhaps do try calling again and looking
for a more technical department, or even trying Apple.
Dave
On 20 Nov 2020, at 17:39, Cearbhall O'Meadhra <cearbhall.omeadhra@xxxxxxx>
wrote:
Paul,
I would delete the message and do nothing. Even replying and asking what
they mean could simply confirm a scam checking to see if your email link is
valid and active.
As Jackie says, a direct call, away from this message, to Vodafone tech
support might get an explanation. It looks to me like a "Fishing" message on
the face of it!
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@xxxxxxx
-----Original Message-----
From: fb-exchange-bounce@xxxxxxxxxxxxx <fb-exchange-bounce@xxxxxxxxxxxxx> On
Behalf Of paulfgriffith@xxxxxxxxx
Sent: Friday, November 20, 2020 3:47 PM
To: fb-exchange@xxxxxxxxxxxxx
Subject: [fb-exchange] message on phone
Hi Guys, getting a message on my phone yesterday and again today, Network
supplier, new settings available from your network supplier,
update or the next box says not now.
NOT SURE what this is all about
Rang Vodafone and they did not know anything about it either.
Any body shine a light on this
Paul
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