[mac4theblind] Re: Having problems disabling the preview pane in Mac mail on new iMac
- From: Frank Ventura <frank.ventura@xxxxxxxxxxxxxxxxx>
- To: "mac4theblind@xxxxxxxxxxxxx" <mac4theblind@xxxxxxxxxxxxx>
- Date: Sun, 4 May 2014 15:39:34 -0600
John & David, OK I got somewhat of a resolution to the problem with turning off
the preview pane in Mac mail. First I called ordinary Apple Care tech support
and the guy told me that you can’t turn it off. OK that wasn’t the answer I was
looking for. OK then I called the Apple Accessibility hotline and got someone
who really wanted to help. We tried everything we could with VO turned on and
didn’t work. You can no longer just click on it to turn it off. You have to
move it totally down to the bottom to where it disappears. With VO turned on it
can only get 85 percent of the way down. Luckily I had a sighted friend here
and she found out that just pulling it down wight he mouse doesn’t work either.
What you have to do with the mouse is push it all the way up and then all the
way down in one motion.The Apple guy decided this wasn’t good enough and should
be able to work with VO as well so he is going to send it over to engineering
as a bug report.
Frank Ventura
frank.ventura@xxxxxxxxxxxxxxxxx
*Sent from my iMac; Once you go Mac, you don’t go back!
On May 3, 2014, at 10:30 PM, John Panarese <john@xxxxxxxxxxxxxxxxxx> wrote:
> You should, but you’ll probably need sighted help for that.
>
>
> Take Care
>
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, john@xxxxxxxxxxxxxxxxxx
> Website, http://www.macfortheblind.com
>
> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION
>
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>
>
>
> On May 3, 2014, at 9:54 PM, Frank Ventura <frank.ventura@xxxxxxxxxxxxxxxxx>
> wrote:
>
>> Uh, Oh, big problem. I don't have a track pad. Its an iMac with a physical
>> mouse. Any other way?
>> Frank
>>
>> -----Original Message-----
>> From: mac4theblind-bounce@xxxxxxxxxxxxx
>> [mailto:mac4theblind-bounce@xxxxxxxxxxxxx] On Behalf Of John Panarese
>> Sent: Saturday, May 03, 2014 7:23 PM
>> To: mac4theblind@xxxxxxxxxxxxx
>> Subject: [mac4theblind] Re: Having problems disabling the preview pane in
>> Mac mail on new iMac
>>
>> You have to drag across the trackpad with one finger before you click on
>> the mouse.
>>
>>
>> Take Care
>>
>> John D. Panarese
>> Director
>> Mac for the Blind
>> Tel, (631) 724-4479
>> Email, john@xxxxxxxxxxxxxxxxxx
>> Website, http://www.macfortheblind.com
>>
>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 Mountain
>> Lion
>>
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>
>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>
>>
>>
>>
>> On May 3, 2014, at 6:13 PM, Frank Ventura <frank.ventura@xxxxxxxxxxxxxxxxx>
>> wrote:
>>
>>> Hi all I am setting up a brand new iMac with the latest OS updates. I have
>>> always been able to disable the preview pane with the steps below but it
>>> does not seem to work in this case. what am I doing wrong? Here are the
>>> steps I am trying:
>>> Move VO to the horizontal splitter
>>> press VO COMMAND f5 to route mouse pointer Double click the physical
>>> mouse
>>>
>>> Any help would be appreciated.
>>> thanks
>>> Frank
>>>
>>> ************
>>>
>>>
>>> You are subscribed to the mac4theblind mailing list.
>>>
>>>
>>> The url for this list, where one can unsubscribe or make any changes to
>>> their list subscription is:
>>>
>>> //www.freelists.org/list/mac4theblind
>>>
>>> The list archive is located at
>>>
>>> //www.freelists.org/archive/mac4theblind/
>>>
>>> All emails intended for the list owner can be sent to:
>>>
>>> john@xxxxxxxxxxxxxxxxxx
>>>
>>
>> ************
>>
>>
>> You are subscribed to the mac4theblind mailing list.
>>
>>
>> The url for this list, where one can unsubscribe or make any changes to
>> their list subscription is:
>>
>> //www.freelists.org/list/mac4theblind
>>
>> The list archive is located at
>>
>> //www.freelists.org/archive/mac4theblind/
>>
>> All emails intended for the list owner can be sent to:
>>
>> john@xxxxxxxxxxxxxxxxxx
>>
>> ************
>>
>>
>> You are subscribed to the mac4theblind mailing list.
>>
>>
>> The url for this list, where one can unsubscribe or make any changes to
>> their list subscription is:
>>
>> //www.freelists.org/list/mac4theblind
>>
>> The list archive is located at
>>
>> //www.freelists.org/archive/mac4theblind/
>>
>> All emails intended for the list owner can be sent to:
>>
>> john@xxxxxxxxxxxxxxxxxx
>>
>
> ************
>
>
> You are subscribed to the mac4theblind mailing list.
>
>
> The url for this list, where one can unsubscribe or make any changes to
> their list subscription is:
>
> //www.freelists.org/list/mac4theblind
>
> The list archive is located at
>
> //www.freelists.org/archive/mac4theblind/
>
> All emails intended for the list owner can be sent to:
>
> john@xxxxxxxxxxxxxxxxxx
>
************
You are subscribed to the mac4theblind mailing list.
The url for this list, where one can unsubscribe or make any changes to
their list subscription is:
//www.freelists.org/list/mac4theblind
The list archive is located at
//www.freelists.org/archive/mac4theblind/
All emails intended for the list owner can be sent to:
john@xxxxxxxxxxxxxxxxxx
Other related posts:
