Hi John,
I am viewing the website with Google Chrome. I find recent changes to many
websites are not compatible with Safari. The automatic drop down is most
annoying. and with VO verbosity at medium, it announces the number of nested
items , “end of list” and the level of each of the drop down items. I don’t
know whether eliminating the need to click the mouse to activate the items
makes that part of the app coding incompatible with mobile apps they have but
it certainly has made using VO more of a challenge. I have been successful with
dealing directly with tech support for the investment group i’m currently
working with . There are at least 5 other financial entities with inaccessible
websites I also have to deal with. Most frustrating when the technology is
there to allow the blind to be independent in this regard but the desire to
support that is not there.
On Sep 23, 2018, at 11:57 AM, John Panarese <john@xxxxxxxxxxxxxxxxxx> wrote:
I'm not sure why drop down menus would just be opening automatically. I am
not a web designer, so I can't speak with any knowledge as to ways that might
help deal with the situation. Are you running the latest updates on your Mac
and updated to Safari 12?
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, john@xxxxxxxxxxxxxxxxxx <mailto:john@xxxxxxxxxxxxxxxxxx>
Website, http://www.macfortheblind.com ;<http://www.macfortheblind.com/>
APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Sep 22, 2018, at 8:31 PM, Leslie Stephens <leslie956@xxxxxxxxxxxxx
<mailto:leslie956@xxxxxxxxxxxxx>> wrote:
Hi List,
I encountered a website which made recent changes resulting in the
automatic opening of drop down window options when the VO cursor passes it.
With VO verbosity set at medium, each of these also voiced its level and
every “end of list”. I have contacted the investment company and they have
been very responsive to my issues. I think, though, this idea of having a
mouse hover activate drop down menus is not unique to them and we may all see
it on other websites. I just wonder if there is any other VO setting which
might make this new environment easier to live with other than reducing VO
verbosity to Low.
I have seen this behavior in amazon.com <http://amazon.com/>. When opening an
item page, it automatically expands the Review information in a window which
has to be closed to get to the item data. But one must press the close
button and immediately move the cursor to the right or the Review data opens
again. This, too, is the hover issue, I think.
I appreciate any suggestions.
Leslie
