Try logging out of the store and back in. I think, unless you are in the
Beta program, you have to use the store to get the update.
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, john@xxxxxxxxxxxxxxxxxx
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Sep 21, 2016, at 10:19 PM, Juliette Swiler <jmswiler@sero.email> wrote:
I had to go to the app store to get Sierra, because my update area keeps
saying no update is available. But it keeps giving me a failed to download
message, and when I go to purchased, it just says an error has occurred. Why
isn’t the update downloading as normal?************
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