Hi Marie, This problem may be related to a jaws keyboard driver that used to cause this situation in some previous versions of jaws. If you can get your hands on the laptop sometime soon then you could try renaming this driver. I will send you instructions if you like to help accomplish this. Paul. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Marie Travers Sent: 28 June 2007 16:56 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: ALT GR key Hi Paul I cant check the language on the laptop is the boy I volunteer with is on hols so I cant check his laptop until he gets back. When we were using MS Word to copy and paste text the ALT GR key was pressed and then CTL X and CTL V stopped working, actually we couldnt do anything else so we had to restart the keyboard. Regards Marie ----- Original Message ----- From: Paul Traynor <paul.traynor@xxxxxxx> Date: Friday, June 22, 2007 4:27 pm Subject: [vip_students] Re: ALT GR key > Hi Marie, > > What language is your keyboard set too. You can check this by going > into the control panel and then into regional settings. Then click on > the languagetab and see what is set as the default keyboard. You need > to give more details as to what is actually happening to your laptop. > > Paul. > > -----Original Message----- > From: vip_students-bounce@xxxxxxxxxxxxx > [vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Marie Travers > Sent: Friday, June 22, 2007 2:32 PM > To: NCBI questions > Subject: [vip_students] ALT GR key > > Hi all > > Would anyone know why the following is happening, thanks. > > > When the ALT GR key is pressed after that nothing works and we have to > restart the laptop. > > Regards > Marie > > > > > > ******************************************************************** > > NOTICE: The information contained in this email and any attachments is > confidential and may be privileged. If you are not the intended > recipient you should not use, disclose, distribute or copy any of the > content of it or of any attachment; you are requested to notify the > sender immediately of your receipt of the email and then to delete it > and any attachments from your system. > > NCBI endeavours to ensure that emails and any attachments generated by > its staff are free from viruses or other contaminants. > However, > it cannot accept any responsibility for any such which are > transmitted. We therefore recommend you scan all attachments. > > Please note that the statements and views expressed in this email and > any attachments are those of the author and do not necessarily > represent the views of NCBI > > > ******************************************************************** > > > > > ******************************************************************** NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************