[vip_students] Re: Ad aware icon - AVG - Parental Control - broadband connection????
- From: "NCBI Technical Support" <paul.traynor@xxxxxxx>
- To: <vip_students@xxxxxxxxxxxxx>
- Date: Wed, 16 May 2007 10:00:23 +0100
Hi Edel,
The icon which you came up on the desktop of your computer is an anti
spyware program which seems to be out of date. You should uninstall this
program first then it is important to download the latest version of it from
the internet.. To uninstall it, first:
1. Go into the start menu then settings and right arrow to control
panel.
2. When in control panel, press the letter "A" till you come to "Add or
remove programs".
3. When a list of items pops up after going into Add or remove programs
this will be a list of all applications on your PC. So now you need to arrow
down through this list to find the software called "Ad-Aware".
4. Once you are on this program name tab till you come to a "remove
button" and press the enter key to begin the uninstall.
5. You maybe asked if you are sure that you want to uninstall it so you
tab key to "yes" and hit enter.
After you have completed the uninstall process, you will be just back in the
list of programs. Do "alt + F4" to close till you are back on the normal
desktop of your computer.
Now lets find the new version of the Ad-Aware software. If you use the web
site link below Edel then it will begin to download the software to your
computer. It will give you two choices of download, "Save file" or "run". I
would choose "run" so that when it is ready it will begin the installation
process. When the installing part begins just tab and answer its prompts
such as "install button or yes for to agree with the license" and then just
hit enter on any further request to install. When it is finished it will
begin to scan your computer. This part can be alittle messy so I would just
force it to close using "Alt + F4" as you won't be able to do anything
useful at this point with it. It is easier if you are a jaws user and you
have the special jaws scripts that make this program more accessible. Let me
know Edel if you are using jaws.
Regards,
Paul.
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