[ddots-l] Re: No sound coming from computer or keyboard.

  • From: "Bill" <billlist1@xxxxxxxxxxx>
  • To: <ddots-l@xxxxxxxxxxxxx>
  • Date: Sun, 13 Dec 2015 20:12:56 -0500

Try the following:

Detach the USB cable from the Quad-Capture.

Reboot your PC.

Once you have returned to the desktop.

Reconnect the cable. Do you hear what I call the Happy Sound? 2 notes,
usually C up to G?

If so, run SONAR. Does SONAR find your Quad-Capture? Check Options with
ALT+O and then press down arrow until you reach Audio.

Press ENTER.

Does SONAR list your Playback and Record master as Quad-capture?


-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On
Behalf Of Josh Stundon
Sent: Sunday, December 13, 2015 12:45 PM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: No sound coming from computer or keyboard.

Okay. I just asked my mom, and she said that there are no lights on on the
quod capture but that all cables are pushed in correctly.

Sent from my iPhone

On Dec 13, 2015, at 5:34 PM, Phil Muir <info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

Correct. Wonder if there are any lights on on the device or if all
cables are pushed in. If nun of the above then looks like you may
need a new interface :-(



Regards, Phil Muir
Accessibility Training
Telephone: UK+44-1747-228-459
Mobile: UK +44-7968-136-246
E-mail:
info@xxxxxxxxxxxxxxxxxxxxxxxxxxx
<mailto:info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
URL:
www.accessibilitytraining.co.uk/
<http://www.accessibilitytraining.co.uk/>
-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of Josh Stundon
Sent: Sunday, December 13, 2015 5:02 PM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: No sound coming from computer or keyboard.

Okay, we turned it off and on, and nothing has happened. I'm starting
to think that now something could be damaged perhaps?

Sent from my iPhone

On Dec 13, 2015, at 4:58 PM, Phil Muir
<info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

Yes.



Regards, Phil Muir
Accessibility Training
Telephone: UK+44-1747-228-459
Mobile: UK +44-7968-136-246
E-mail:
info@xxxxxxxxxxxxxxxxxxxxxxxxxxx
<mailto:info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>

URL:
www.accessibilitytraining.co.uk/
<http://www.accessibilitytraining.co.uk/>

-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx]
On
Behalf Of Josh Stundon
Sent: Sunday, December 13, 2015 4:42 PM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: No sound coming from computer or keyboard.

Okay, the external soundcard, do you mean the quod capture?

Sent from my iPhone

On Dec 13, 2015, at 4:36 PM, Phil Muir
<info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

Sounds like that's not installed properly or not turned on.



Regards, Phil Muir
Accessibility Training
Telephone: UK+44-1747-228-459
Mobile: UK +44-7968-136-246
E-mail:
info@xxxxxxxxxxxxxxxxxxxxxxxxxxx
<mailto:info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>

URL:
www.accessibilitytraining.co.uk/
<http://www.accessibilitytraining.co.uk/>


-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx]
On
Behalf Of Josh Stundon
Sent: Sunday, December 13, 2015 4:35 PM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: No sound coming from computer or keyboard.

When she goes into control pannel and into quod capture, it says the
device
could not be found.

Sent from my iPhone

On Dec 13, 2015, at 4:22 PM, Phil Muir
<info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

Hmm, anything muted or, volume down?



Regards, Phil Muir
Accessibility Training
Telephone: UK+44-1747-228-459
Mobile: UK +44-7968-136-246
E-mail:
info@xxxxxxxxxxxxxxxxxxxxxxxxxxx
<mailto:info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>

URL:
www.accessibilitytraining.co.uk/
<http://www.accessibilitytraining.co.uk/>

-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx]
On
Behalf Of Josh Stundon
Sent: Sunday, December 13, 2015 4:21 PM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: No sound coming from computer or keyboard.

Okay, we have done that, and my mom says that it says everything is
installed correctly.

Sent from my iPhone

On Dec 13, 2015, at 4:07 PM, Phil Muir
<info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

Sounds like you may need to look at sound cards in device manager.
Try this.

Press Windows key and the letter R. This will open the run dialog
box.
Then type:

sysdm.cpl

Now control tab to get to the hardware tab and tab over to the
device manager button or press the spacebar or, click on the "Device
manager"
button with a mouse to open it.

Scroll down to sound video and game controlers and see what is
installed.
If you have had a power outage then it's possible that something
has
become
damaged on your motherboard such as the sound chip.


Regards, Phil Muir
Accessibility Training
Telephone: UK+44-1747-228-459
Mobile: UK +44-7968-136-246
E-mail:
info@xxxxxxxxxxxxxxxxxxxxxxxxxxx
<mailto:info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>

URL:
www.accessibilitytraining.co.uk/
<http://www.accessibilitytraining.co.uk/>

-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx]
On
Behalf Of Josh Stundon
Sent: Sunday, December 13, 2015 4:00 PM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: No sound coming from computer or keyboard.

Hi,
Okay, we did that and the default soundcard is sellected. And when
she
went
into the control pannel and into sounds, it said the device could
not
be
found.

Sent from my iPhone

On Dec 13, 2015, at 2:31 PM, Phil Muir
<info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

Sounds like Jaws is using a different sound card. Get your mum
to
look
in
the utilities menu, sound cards and see which one is selected.



Regards, Phil Muir
Accessibility Training
Telephone: UK+44-1747-228-459
Mobile: UK +44-7968-136-246
E-mail:
info@xxxxxxxxxxxxxxxxxxxxxxxxxxx
<mailto:info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>

URL:
www.accessibilitytraining.co.uk/
<http://www.accessibilitytraining.co.uk/>

-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx]
On
Behalf Of Josh Stundon
Sent: Sunday, December 13, 2015 1:46 PM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] No sound coming from computer or keyboard.

Hello everyone.
This morning we had a power outage that lasted for at least 4 hours.
Before
that everything was working fine, the computer and the yamaha moxf.
The
power only came back on a while ago after beeing out since 7:30
this morning. I have the rowland quod capture audio sound card as
well. The computer , and speakers are working as i can hear sounds
from them.
Unfortunately there is no longer any sound from jaws or the keyboard.
My
mom
says the screen is working and jaws is coming up on the screen.
But
there
is
no sound whatsoever. Does anyone have an idea of what might be
going
on
here?
All the best,
Josh

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