[ddots-l] Re: can't install cakewalk sonar 8.3
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <ddots-l@xxxxxxxxxxxxx>
- Date: Tue, 3 Mar 2009 22:46:50 -0000
Hi Kevin,
I don't think I will be breaking any NDAs or confidences mentioning
that way back, a bug in AI Squared's Zoomtext was found though this
service, and a fixed version released before more than a tiny hand
full of users noticed. It quite literally saved the company, who were
just about to burn thousands of CDs, a small fortune.
That was the final recommendation which convinced Duxbury Systems to
then subscribe. I work quite closely with Duxbury and have used this
facility with them on quite a few occasions to resolve obscure issues
that have arisen during early development phases.
I have also caught out a few guys on technical support for companies
like sage Accounting, who didn't even know that their development team
had the facility.
Sadly this is not as know about as it should, so I do always try to
spread the word. It usually only takes a few seonds, and in the
medium term can make a difference to the quality of software.
George.
________________________________
From: ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of Kevin Gibbs
Sent: 03 March 2009 21:53
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: can't install cakewalk sonar 8.3
George,
didn't know about the microsoft subscription thing. I often hit
Don't Send when I have the opportunity to send an error report because
I figure it will simply be ignored. I'll rethink this in the future.
Kevin
-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell
Sent: Tuesday, March 03, 2009 3:44 PM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: can't install cakewalk sonar 8.3
Hi Damon,
Sorry if you have been asked already, but if would help to
know the full details of exactly what the regsvr32 error actually
says. If you are technically inclined, you may get some clues from
the following.
http://support.microsoft.com/default.aspx/kb/249873
Is your system set up to send error reports to Microsoft? I
am a great advocate of this, and have personal experience with a
number of developers who subscribe to Microsoft's analysis of these
reports. I would be more than surprised if the Sonar developers are
not signed up for this too. If you are, a "Bucket Number" is
generated when you send the report, which in turn allows the
subscribed developer to home in on the details of your report
submission. If the developer can't figure outthe problem, they then
have access to highly experienced Microsoft staff who will assist.
George.
Other related posts:
