Thanks George. We restarted the spool/print server and that seemed to clear the problem. Tim -----Original Message----- From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: 09 May 2005 09:49 To: duxuser Subject: [duxuser] Re: DBT Error Hi Tim, I've just spoken to Index, and they are going to investigate what causes an "Error 3" to be reported. The other errors you quote don't actually sound like DBT errors, but more to do with the print/spool queue. Have you tried printing to the same device, from the same system, using something like Notepad? (Purely to prove the Port) George. > -----Original Message----- > From: duxuser-bounce@xxxxxxxxxxxxx > [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Tim Cunningham > Sent: 09 May 2005 09:18 > To: 'duxuser@xxxxxxxxxxxxx' > Subject: [duxuser] DBT Error > > Hi all > We've been using DBT 10.4 for about 4 months now quite successfully. > However, last week while a staff member was embossing some > work the embosser (Index Basic-D) failed to print the last 3 > pages of a document. When any buttons were then pressed on > the embosser it was saying "Error 3". I managed to fix that > but turning off and on (always works!). However, I am now > getting an error within DBT. I can open and translate a Word > document but when I choose Emboss and say OK to 1 copy I get > the following error... > > CloseJob failed: -1. GetLastError () -> 6 > > The document does not emboss so I'm pretty much stuck there. > Can anyone help? > > Thanks > Tim Cunningham > > -- > Disabilities Support Technician > Student Services > Northumbria University > 0797 497 2954 > > http://www.northumbria.ac.uk/disabilities > > > ==== > This e-mail is intended solely for the addressee. It may > contain private and confidential information. If you are not > the intended addressee, please take no action based on it nor > show a copy to anyone. Please reply to this e-mail to > highlight the error. You should also be aware that all > electronic mail from, to, or within Northumbria University > may be the subject of a request under the Freedom of > Information Act 2000 and related legislation, and therefore > may be required to be disclosed to third parties. > This e-mail and attachments have been scanned for viruses > prior to leaving Northumbria University. Northumbria > University will not be liable for any losses as a result of > any viruses being passed on. > > * * * > * This message is via list duxuser at freelists.org. > * To unsubscribe, send a blank message with > * unsubscribe > * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also > * subscribe, unsubscribe, and set vacation mode and other subscription > * options by visiting //www.freelists.org. The list archive > * is also located there. > * Duxbury Systems' web site is http://www.duxburysystems.com > * * * > This Message has been scanned for viruses by McAfee Groupshield. * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * * -- This message has been scanned for viruses and dangerous content by the NorMAN MailScanner Service and is believed to be clean. The NorMAN MailScanner Service is operated by Information Systems and Services, University of Newcastle upon Tyne. ==== This e-mail is intended solely for the addressee. It may contain private and confidential information. If you are not the intended addressee, please take no action based on it nor show a copy to anyone. Please reply to this e-mail to highlight the error. You should also be aware that all electronic mail from, to, or within Northumbria University may be the subject of a request under the Freedom of Information Act 2000 and related legislation, and therefore may be required to be disclosed to third parties. This e-mail and attachments have been scanned for viruses prior to leaving Northumbria University. Northumbria University will not be liable for any losses as a result of any viruses being passed on. * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *