[duxuser] Re: DBT Error

  • From: Tim Cunningham <tim.cunningham@xxxxxxxxx>
  • To: "'duxuser@xxxxxxxxxxxxx'" <duxuser@xxxxxxxxxxxxx>
  • Date: Mon, 9 May 2005 14:58:36 +0100

I believe it is a Windows 2003 Server (running Citrix Meta Frame - Terminal
Services) but I'm not involved at the server side of things so can't say for
sure what the problem was.

-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of George Bell
Sent: 09 May 2005 11:20
To: duxuser
Subject: [duxuser] Re: DBT Error

Hi Tim,

It wouldn't be a Windows 2003 Server, would it?

George. 

> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx 
> [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Tim
Cunningham
> Sent: 09 May 2005 11:04
> To: 'duxuser@xxxxxxxxxxxxx'
> Subject: [duxuser] Re: DBT Error
> 
> Thanks George.  We restarted the spool/print server and
that 
> seemed to clear the problem.
> 
> Tim
> 
> 
> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx 
> [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of George
Bell
> Sent: 09 May 2005 09:49
> To: duxuser
> Subject: [duxuser] Re: DBT Error
> 
> Hi Tim,
> 
> I've just spoken to Index, and they are going to
investigate 
> what causes an "Error 3" to be reported.
> 
> The other errors you quote don't actually sound like DBT 
> errors, but more to do with the print/spool queue.
> 
> Have you tried printing to the same device, from the same 
> system, using something like Notepad?  (Purely to prove
the
> Port)
> 
> George.
> 
> > -----Original Message-----
> > From: duxuser-bounce@xxxxxxxxxxxxx
> > [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Tim
> Cunningham
> > Sent: 09 May 2005 09:18
> > To: 'duxuser@xxxxxxxxxxxxx'
> > Subject: [duxuser] DBT Error
> > 
> > Hi all
> > We've been using DBT 10.4 for about 4 months now quite
> successfully.
> > However, last week while a staff member was embossing
some
> 
> > work the embosser (Index Basic-D) failed to print the
last
> 3 
> > pages of a document.  When any buttons were then pressed
> on 
> > the embosser it was saying "Error 3".  I managed to fix
> that 
> > but turning off and on (always works!).  However, I am
now
> 
> > getting an error within DBT.  I can open and translate a
> Word 
> > document but when I choose Emboss and say OK to 1 copy I
> get 
> > the following error...
> > 
> > CloseJob failed: -1.  GetLastError () -> 6
> > 
> > The document does not emboss so I'm pretty much stuck
> there.  
> > Can anyone help?
> > 
> > Thanks
> > Tim Cunningham
> > 
> > --
> > Disabilities Support Technician
> > Student Services
> > Northumbria University
> > 0797 497 2954
> >  
> > http://www.northumbria.ac.uk/disabilities
> > 
> > 
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