[duxuser] Re: Translated Braille file problem with lateest JAWS update

  • From: Caryn Navy <caryn@xxxxxxxxxx>
  • To: duxuser@xxxxxxxxxxxxx, jean.e.menzies@xxxxxxxxx
  • Date: Fri, 29 Jan 2021 16:14:17 -0500

Hello again Jean.


I may be misunderstanding you, but I want to make sure that I was clear about the settings. The two settings that I listed are the ones that cause the problem, not the settings I recommend. If you have both of the settings that I listed, then make a change. For example, in Global -> Internationalization, switch from Prefer Unicode braille patterns to Prefer local/national encoding.


If you already had JAWS 2021 on your system and just updated to a newer release, there would be no reason for DBT to prompt you to install the JAWS script files, as they would already have been installed. To make sure you are using the JAWS script files for DBT, press Insert+Q in DBT. If JAWS says, "dbtw settings are loaded," that means the JAWS script files for DBT are running.


I hope this helps.


Best regards,

Caryn


On 1/29/2021 1:45 PM, jean.e.menzies@xxxxxxxxx wrote:

Hello Caryn,

I doublechecked, and those are the settings I have. So this is not the fix. Ug.

After installing this Jaws update, I didn’t get a prompt from DBT to install the latest Jaws scripts, etc. Can you remind me where to check to see if the Jaws scripts are even being loaded? I have forgotten how to manually install scripts.

Jean



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