[duxuser] Re: Trash at the top of page

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <duxuser@xxxxxxxxxxxxx>
  • Date: Tue, 2 May 2006 03:09:19 +0100


I've had some exposure to these problems, and in many cases
have even resolved the problem.

However, in order to help troubleshoot, it would help if
those who have the problems could try and be specific about
how their embossers are connected.  The following may be
fairly technical for some, so please ask your techies for
precise details.

Equally important is to know what Operating system the
embosser is being used with:-

A)  The Operating system you are running DBT on.  (Windows
95, 98, 98SE, Millennium, 2000, XP Home or XP Professional
B)  The Server's Operating System.  (Windows NT and Version
of NT, Windows Server 2000 or 2003 or precisely what.)

Please also confirm what version of DBT you are using.

Here are a few scenarios as regards the physical connexion
of the embosser.  Which is it?

1)  Connected to the Parallel Port of a PC.
2)  Connected to the Serial Port of a PC.

In both the above cases no network involved.

3)  Connected to the Parallel Port of a work station
(Networked PC) and shared with others.
4)  Connected to the Serial Port of a work station
(Networked PC) and shared with others.

This is very similar to 1) and 2) but for the Sharing
aspect.

5)  Connected to the Parallel port of a device called a
"Print Server" - often made by HP (Hewlett Packard)
6)  Connected to the Serial port of a device called a "Print
Server" - often made by HP (Hewlett Packard)

Print Servers are simply small electronic boxes, which
contain an Network IP address.  One side connects back to
the Network Server, and the other side is either a parallel
or Serial connection.

Here are a few of the more common issues.

HP Print Servers in particular are known to have had
firmware problems on both Windows and Novel Netware.
Sometimes a simple firmware upgrade resolves the issues.

In many cases where Parallel connections are involved, it is
essential to set the Ports interface to SPP (Standard
Parallel Port) - and specifically NOT EPP or ECP.  However,
on some newer makes of embosser, the opposite applies.

With Serial connections, something called "Handshaking" is
often the problem.  Resolving this takes careful study since
it also involves the make up of cable.

Quality and length of cable is often a problem too.  ALWAYS
test with as short a cable as possible, especially where
Parallel is concerned.  Try a 6 foot cable to start with.
If the problem goes away, you know what the problem is.
However, if you do need a longer cable, there are special
boosters available which will increase the signal strength.

This is not a complete list by any means, but hopefully it
will give a good techie something to work on.

George Bell.
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