Hi Julia,
You make a very good point, and what you have found about running DBT first
may offer some kind of clue.
I've copied this to support, to see if they have any thoughts.
George
From: duxuser-bounce@xxxxxxxxxxxxx <duxuser-bounce@xxxxxxxxxxxxx> On Behalf
Of Julia Moyer
Sent: 12 October 2020 20:45
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Trouble Reading Codes in the Code View
Hello Paul, Ann and all,
How do we, or can we know, these problems with JAWS reading DXB are not a
problem for JAWS and not duxbury?
My JAWS won't read dbt files if I first read something print, email or
Word. If I begin first, reading Duxbury files it reads them OK. When I go
back to print and return to DBT it just says "blank".
I have thought this was a JAWS problem. It happened even before Windows
10 upgrade.
Julia
From: duxuser-bounce@xxxxxxxxxxxxx <mailto:duxuser-bounce@xxxxxxxxxxxxx>
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of prhunt1@xxxxxxx
<mailto:prhunt1@xxxxxxx>
Sent: Monday, October 12, 2020 10:37 AM
To: duxuser@xxxxxxxxxxxxx <mailto:duxuser@xxxxxxxxxxxxx>
Subject: [duxuser] Re: Trouble Reading Codes in the Code View
Hello Londa. Thanks for the suggestion. Unfortunately, it didn't work at
1024X768. JAWS doesn't speak the codes correctly either.
From: duxuser-bounce@xxxxxxxxxxxxx <mailto:duxuser-bounce@xxxxxxxxxxxxx>
<duxuser-bounce@xxxxxxxxxxxxx <mailto:duxuser-bounce@xxxxxxxxxxxxx> > On
Behalf Of Londa Peterson
Sent: Monday, October 12, 2020 12:22 PM
To: duxuser@xxxxxxxxxxxxx <mailto:duxuser@xxxxxxxxxxxxx>
Subject: [duxuser] Re: Trouble Reading Codes in the Code View
Hi
Paul,
Are you perchance having trouble reading codes on a Braille display. I had
this problem on my Surface, and the solution seemed to be setting the screen
resolution back to 1024 x 768. It seems to be something with the JAWS
scripts. I did work with Karen from Duxbury on this. I ran the compatibility
wizard on Duxbury so that I didn't have to keep my resolution that way for
everything. Try changing your resolution first to see if that helps.
From: duxuser-bounce@xxxxxxxxxxxxx <mailto:duxuser-bounce@xxxxxxxxxxxxx>
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of prhunt1@xxxxxxx
<mailto:prhunt1@xxxxxxx>
Sent: Monday, October 12, 2020 11:15 AM
To: duxuser@xxxxxxxxxxxxx <mailto:duxuser@xxxxxxxxxxxxx>
Subject: [duxuser] Trouble Reading Codes in the Code View
Hello everybody. I recently got DBT 12.4 SR1 and am having a couple of
problems. First, DBT crashes quite often. Second, when I switch to the codes
view, I don't get the correct codes either in new documents that I create or
in documents I created with earlier versions of DBT. Duxbury Systems is
closed today. Have any of you had this happen? If so, how did you resolve
the problem?
Thanks so much.
I hope you're having a good day.
Paul
