[duxuser] Updating firmware on index basic-s

  • From: "Paul Traynor" <traynor.pj@xxxxxxxxx>
  • To: <duxuser@xxxxxxxxxxxxx>
  • Date: Thu, 5 Mar 2009 08:24:52 -0000

Hi All,

I am new to this list and also will tell you that my braille knowledge is very 
basic only extending as far as knowing the alphabet and a few words. I am 
currently setting up a seven year old index basic-s printer for someone and am 
having a few problems withit.

Firstly I just wanted to know if the firmware onit is up to date. Currently it 
is announcing that it has firmware 10.31. I can update the firmware if 
necessary but if someone more knowledgable on here could enlighten me on this 
it would be great.
My next problem is that I have installed a demo of the latest Duxbury on the 
printer. I have attempted to make all the necessary settings changes but I am 
sure I don't have it mastered by any means. I have installed the printer 
drivers using the index utility for doing so. I have also installed win braille 
5.0 and it does print out pages but when I try and get duxbury to print off 
pages, it just sits there after I translate and invoke the embosser command.

Any help would be greatly appreciated.

Many thanks in advance,

Paul.


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