Jean
Hi Jean,
Unless someone has some other suggestions, my first guess would be that the BIOS of your computer is not set for SPP (Standard Parallel Port). (Or, if it is a fairly new embosser, it could be the opposite and need to be set for EPP or ECP)
Unfortunately access to BIOS with speech is not possible, so you will need sighted assistance. Likewise access to the BIOS and the BIOS itself is not common to all systems. That said some PC's, like my Toshiba here, do provide a Windows program which can make changes to BIOS.
George.
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