Hello Anne and all.
Thanks for all the suggestions.
After doing some digging, I think I know the source of the problem.
Early in the history of DBT 11.2, there was a problem in the JAWS script
files that caused a crash when JAWS tried to read the OK box after a
find and replace operation. That sounds like what you are experiencing.
This problem is fixed in DBT 11.2 SR4. If you are running an earlier
release of DBT 11.2, I recommend using DBT's Check for Updates option,
which should install DBT 11.2 SR4. After the installation, DBT will
prompt you about installing new JAWS script files. Answer yes.
I hope that this fixes the problem.
If you need further help, please contact me off list.
All the best,
Caryn
Caryn Navy
Duxbury Systems, Inc.
Email: caryn@xxxxxxxxxx
Phone: (978) 692-3000, ext. 310
Web: www.duxburysystems.com
On 3/31/2017 8:52 AM, Rasmussen, Lloyd wrote:
At the beginning of this thread you said you were running DBT 11.2. Does that version even support Windows 10, or should you update to 12.1?
Lloyd Rasmussen, Senior Staff Engineer
National Library Service for the Blind and Physically Handicapped, Library of Congress
Washington, DC 20542 202-707-0535
http://www.loc.gov/nls/
The preceding opinions are my own and do not necessarily reflect those of the Library of Congress, NLS.
*From:*duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] *On Behalf Of *George Bell
*Sent:* Friday, March 31, 2017 4:28 AM
*To:* duxuser@xxxxxxxxxxxxx
*Subject:* [duxuser] Re: windows 10
Hi Ann,
I have a feeling in my water that you may need to do some JAWS related work.
The NVDA suggestion is a good one to try.
Hopefully someone from Duxbury will chip in here.
George
*From:*duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] *On Behalf Of *Ann Foxworth
*Sent:* 30 March 2017 19:45
*To:* duxuser@xxxxxxxxxxxxx
*Subject:* [duxuser] Re: windows 10
When I installed DTB on the windows 10 computer, with jaws 17 running, this problem started. New windows 10 computer, new DBT program and new jaws 17 programs installation at the same time.
*From:* duxuser-bounce@xxxxxxxxxxxxx <mailto:duxuser-bounce@xxxxxxxxxxxxx> [mailto:duxuser-bounce@xxxxxxxxxxxxx] *On Behalf Of *George Bell
*Sent:* Thursday, March 30, 2017 12:00 PM
*To:* duxuser@xxxxxxxxxxxxx <mailto:duxuser@xxxxxxxxxxxxx>
*Subject:* [duxuser] Re: windows 10
Hi Ann,
Is this something which has started recently? Perhaps after a Windows or JAWS upgrade?
George
*From:*duxuser-bounce@xxxxxxxxxxxxx <mailto:duxuser-bounce@xxxxxxxxxxxxx> [mailto:duxuser-bounce@xxxxxxxxxxxxx] *On Behalf Of *Ann Foxworth
*Sent:* 30 March 2017 17:27
*To:* duxuser@xxxxxxxxxxxxx <mailto:duxuser@xxxxxxxxxxxxx>
*Subject:* [duxuser] windows 10
I’m running DB@ 11.2 and windows 10, and I notice that when I do any search and replace activities, DBT crashes at the end of the sequence. I’mnot sure if it is DBT crashing or JAWS 17. I just know that everything freezes and I have to do a hard shutdown. This is happening consistently.
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