Hi, Thanks for all of your help. Would someone mind sending me the exact settings for navigation and the cursors? I'm a bit confused about what to check and uncheck. Thanks again. Kim On 2013-10-11, at 5:34 PM, John Panarese <john@xxxxxxxxxxxxxxxxxx> wrote: > They are in the VoiceOver Utility under the Navigation category. > > > Take Care > > John D. Panarese > Director > Mac for the Blind > Tel, (631) 724-4479 > Email, john@xxxxxxxxxxxxxxxxxx > Website, http://www.macfortheblind.com > > APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION > > AUTHORIZED APPLE STORE BUSINESS AFFILIATE > > MAC and iOS VOICEOVER TRAINING AND SUPPORT > > > > > On Oct 11, 2013, at 5:27 PM, Kim Kilpatrick <kimjkilpatrick@xxxxxxxxx> wrote: > >> Sorry to be so dense but where do I find these settings and how do I set >> them? >> Kim >> >> On 2013-10-11, at 5:08 PM, David Hilbert Poehlman <poehlman1@xxxxxxxxxxx> >> wrote: >> >>> If your mouse cursor is not set to ignore your voice over cursor or you >>> have cursor tracking turned off, you might have this issue. >>> >>> On Oct 11, 2013, at 5:05 PM, Kim Kilpatrick <kimjkilpatrick@xxxxxxxxx> >>> wrote: >>> >>> Could be. >>> I think I will go back to saving them all as I created a folder to save >>> them in. Then I can delete whatever I don't want. >>> Smile! >>> kim >>> >>> On 2013-10-11, at 5:02 PM, David Hilbert Poehlman <poehlman1@xxxxxxxxxxx> >>> wrote: >>> >>>> I understand but it's not hard to delete them. >>>> >>>> This seems to be an recurring issue which makes me tend to believe that >>>> you may have a cursor alignment issue. >>>> >>>> On Oct 11, 2013, at 4:55 PM, Kim Kilpatrick <kimjkilpatrick@xxxxxxxxx> >>>> wrote: >>>> >>>> Yes I have done that David. >>>> Saved attachments but sometimes there are more than one and I only want to >>>> save one or two. >>>> Smile! >>>> kim >>>> >>>> On 2013-10-11, at 4:01 PM, David Hilbert Poehlman <poehlman1@xxxxxxxxxxx> >>>> wrote: >>>> >>>>> What type of attachment is it? also, you can use the file menu and save >>>>> attachments if you like, they will go to the download folder on your mac >>>>> unless you've changed the default for it. >>>>> >>>>> On Oct 11, 2013, at 3:56 PM, John Panarese <john@xxxxxxxxxxxxxxxxxx> >>>>> wrote: >>>>> >>>>> That is odd. I honestly can’t think of anything else. I know I had >>>>> another client who had a problem like this and we had to use quick look >>>>> to simply open and stave the attachment. >>>>> >>>>> >>>>> Take Care >>>>> >>>>> John D. Panarese >>>>> Director >>>>> Mac for the Blind >>>>> Tel, (631) 724-4479 >>>>> Email, john@xxxxxxxxxxxxxxxxxx >>>>> Website, http://www.macfortheblind.com >>>>> >>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION >>>>> >>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >>>>> >>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT >>>>> >>>>> >>>>> >>>>> >>>>> On Oct 11, 2013, at 3:46 PM, Kim Kilpatrick <kimjkilpatrick@xxxxxxxxx> >>>>> wrote: >>>>> >>>>>> Still did not work. Very weird. >>>>>> kim >>>>>> >>>>>> On 2013-10-11, at 3:40 PM, John Panarese <john@xxxxxxxxxxxxxxxxxx> wrote: >>>>>> >>>>>>> You are absolutely sure you are on the file? This works all of the >>>>>>> time for me. It sounds like the cursors might be out of waco. Try >>>>>>> control-option-command-F5 when you are on the attachment and then try >>>>>>> the VO-shift-m command. That’s the only thing that I can think of at >>>>>>> the moment. >>>>>>> >>>>>>> >>>>>>> Take Care >>>>>>> >>>>>>> John D. Panarese >>>>>>> Director >>>>>>> Mac for the Blind >>>>>>> Tel, (631) 724-4479 >>>>>>> Email, john@xxxxxxxxxxxxxxxxxx >>>>>>> Website, http://www.macfortheblind.com >>>>>>> >>>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION >>>>>>> >>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >>>>>>> >>>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Oct 11, 2013, at 3:33 PM, Kim Kilpatrick <kimjkilpatrick@xxxxxxxxx> >>>>>>> wrote: >>>>>>> >>>>>>>> Did not work for some odd reason. >>>>>>>> kim >>>>>>>> >>>>>>>> On 2013-10-11, at 3:26 PM, John Panarese <john@xxxxxxxxxxxxxxxxxx> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Make sure you interact with the message once you open it. Then use >>>>>>>>> the VO arrows to navigate to the attached file. VoiceOver should >>>>>>>>> identify it as an embedded file of some kind. Then do the VO-shift-m >>>>>>>>> on it. >>>>>>>>> >>>>>>>>> >>>>>>>>> Take Care >>>>>>>>> >>>>>>>>> John D. Panarese >>>>>>>>> Director >>>>>>>>> Mac for the Blind >>>>>>>>> Tel, (631) 724-4479 >>>>>>>>> Email, john@xxxxxxxxxxxxxxxxxx >>>>>>>>> Website, http://www.macfortheblind.com >>>>>>>>> >>>>>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and >>>>>>>>> LION >>>>>>>>> >>>>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >>>>>>>>> >>>>>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Oct 11, 2013, at 3:15 PM, Kim Kilpatrick >>>>>>>>> <kimjkilpatrick@xxxxxxxxx> wrote: >>>>>>>>> >>>>>>>>>> It did not work. All it did was give me a copy or speech menu. >>>>>>>>>> Not sure why. >>>>>>>>>> I only have one attachment could this be why? >>>>>>>>>> Kim >>>>>>>>>> >>>>>>>>>> On 2013-10-11, at 3:07 PM, John Panarese <john@xxxxxxxxxxxxxxxxxx> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> When you open the message, navigate down to the specific attachment >>>>>>>>>>> you want to save. Then do a VO-shift-m and choose, Save Attachment >>>>>>>>>>> from the shortcut menu. >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> Take Care >>>>>>>>>>> >>>>>>>>>>> John D. Panarese >>>>>>>>>>> Director >>>>>>>>>>> Mac for the Blind >>>>>>>>>>> Tel, (631) 724-4479 >>>>>>>>>>> Email, john@xxxxxxxxxxxxxxxxxx >>>>>>>>>>> Website, http://www.macfortheblind.com >>>>>>>>>>> >>>>>>>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and >>>>>>>>>>> LION >>>>>>>>>>> >>>>>>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >>>>>>>>>>> >>>>>>>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> On Oct 11, 2013, at 2:53 PM, Kim Kilpatrick >>>>>>>>>>> <kimjkilpatrick@xxxxxxxxx> wrote: >>>>>>>>>>> >>>>>>>>>>>> How do you right click again if you are totally blind? >>>>>>>>>>>> Kim >>>>>>>>>>>> On 2013-10-11, at 2:50 PM, David Hilbert Poehlman >>>>>>>>>>>> <poehlman1@xxxxxxxxxxx> wrote: >>>>>>>>>>>> >>>>>>>>>>>>> yes, right click on the attachment and choose save attachment. >>>>>>>>>>>>> >>>>>>>>>>>>> On Oct 11, 2013, at 2:48 PM, Kim Kilpatrick >>>>>>>>>>>>> <kimjkilpatrick@xxxxxxxxx> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> Hi, >>>>>>>>>>>>> Can you open an attachment not in quick look or can you save just >>>>>>>>>>>>> one attachment even if you have a group of them? >>>>>>>>>>>>> Thanks. >>>>>>>>>>>>> Kim >>>>>>>>>>>>> >>>>>>>>>>>>> ************ >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> You are subscribed to the mac4theblind mailing list. >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> The url for this list, where one can unsubscribe or make any >>>>>>>>>>>>> changes to their list subscription is: >>>>>>>>>>>>> >>>>>>>>>>>>> //www.freelists.org/list/mac4theblind >>>>>>>>>>>>> >>>>>>>>>>>>> The list archive is located at >>>>>>>>>>>>> >>>>>>>>>>>>> //www.freelists.org/archive/mac4theblind/ >>>>>>>>>>>>> >>>>>>>>>>>>> All emails intended for the list owner can be sent to: >>>>>>>>>>>>> >>>>>>>>>>>>> john@xxxxxxxxxxxxxxxxxx >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> -- >>>>>>>>>>>>> Jonnie Appleseed >>>>>>>>>>>>> With His >>>>>>>>>>>>> Hands-On Technolog(eye)s >>>>>>>>>>>>> touching the internet >>>>>>>>>>>>> Reducing Technology's disabilities >>>>>>>>>>>>> One Byte At a time >>>>>>>>>>>>> >>>>>>>>>>>>> ************ >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> You are subscribed to the mac4theblind mailing list. >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> The url for this list, where one can unsubscribe or make any >>>>>>>>>>>>> changes to their list subscription is: >>>>>>>>>>>>> >>>>>>>>>>>>> //www.freelists.org/list/mac4theblind >>>>>>>>>>>>> >>>>>>>>>>>>> The list archive is located at >>>>>>>>>>>>> >>>>>>>>>>>>> //www.freelists.org/archive/mac4theblind/ >>>>>>>>>>>>> >>>>>>>>>>>>> All emails intended for the list owner can be sent to: >>>>>>>>>>>>> >>>>>>>>>>>>> john@xxxxxxxxxxxxxxxxxx >>>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> ************ >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> You are subscribed to the mac4theblind mailing list. >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> The url for this list, where one can unsubscribe or make any >>>>>>>>>>>> changes to their list subscription is: >>>>>>>>>>>> >>>>>>>>>>>> //www.freelists.org/list/mac4theblind >>>>>>>>>>>> >>>>>>>>>>>> The list archive is located at >>>>>>>>>>>> >>>>>>>>>>>> //www.freelists.org/archive/mac4theblind/ >>>>>>>>>>>> >>>>>>>>>>>> All emails intended for the list owner can be sent to: >>>>>>>>>>>> >>>>>>>>>>>> john@xxxxxxxxxxxxxxxxxx >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> ************ >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> You are subscribed to the mac4theblind mailing list. >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> The url for this list, where one can unsubscribe or make any >>>>>>>>>>> changes to their list subscription is: >>>>>>>>>>> >>>>>>>>>>> //www.freelists.org/list/mac4theblind >>>>>>>>>>> >>>>>>>>>>> The list archive is located at >>>>>>>>>>> >>>>>>>>>>> //www.freelists.org/archive/mac4theblind/ >>>>>>>>>>> >>>>>>>>>>> All emails intended for the list owner can be sent to: >>>>>>>>>>> >>>>>>>>>>> john@xxxxxxxxxxxxxxxxxx >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> ************ >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> You are subscribed to the mac4theblind mailing list. >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> The url for this list, where one can unsubscribe or make any changes >>>>>>>>>> to their list subscription is: >>>>>>>>>> >>>>>>>>>> //www.freelists.org/list/mac4theblind >>>>>>>>>> >>>>>>>>>> The list archive is located at >>>>>>>>>> >>>>>>>>>> //www.freelists.org/archive/mac4theblind/ >>>>>>>>>> >>>>>>>>>> All emails intended for the list owner can be sent to: >>>>>>>>>> >>>>>>>>>> john@xxxxxxxxxxxxxxxxxx >>>>>>>>>> >>>>>>>>> >>>>>>>>> ************ >>>>>>>>> >>>>>>>>> >>>>>>>>> You are subscribed to the mac4theblind mailing list. >>>>>>>>> >>>>>>>>> >>>>>>>>> The url for this list, where one can unsubscribe or make any changes >>>>>>>>> to their list subscription is: >>>>>>>>> >>>>>>>>> //www.freelists.org/list/mac4theblind >>>>>>>>> >>>>>>>>> The list archive is located at >>>>>>>>> >>>>>>>>> //www.freelists.org/archive/mac4theblind/ >>>>>>>>> >>>>>>>>> All emails intended for the list owner can be sent to: >>>>>>>>> >>>>>>>>> john@xxxxxxxxxxxxxxxxxx >>>>>>>>> >>>>>>>> >>>>>>>> ************ >>>>>>>> >>>>>>>> >>>>>>>> You are subscribed to the mac4theblind mailing list. >>>>>>>> >>>>>>>> >>>>>>>> The url for this list, where one can unsubscribe or make any changes >>>>>>>> to their list subscription is: >>>>>>>> >>>>>>>> //www.freelists.org/list/mac4theblind >>>>>>>> >>>>>>>> The list archive is located at >>>>>>>> >>>>>>>> //www.freelists.org/archive/mac4theblind/ >>>>>>>> >>>>>>>> All emails intended for the list owner can be sent to: >>>>>>>> >>>>>>>> john@xxxxxxxxxxxxxxxxxx >>>>>>>> >>>>>>> >>>>>>> ************ >>>>>>> >>>>>>> >>>>>>> You are subscribed to the mac4theblind mailing list. >>>>>>> >>>>>>> >>>>>>> The url for this list, where one can unsubscribe or make any changes to >>>>>>> their list subscription is: >>>>>>> >>>>>>> //www.freelists.org/list/mac4theblind >>>>>>> >>>>>>> The list archive is located at >>>>>>> >>>>>>> //www.freelists.org/archive/mac4theblind/ >>>>>>> >>>>>>> All emails intended for the list owner can be sent to: >>>>>>> >>>>>>> john@xxxxxxxxxxxxxxxxxx >>>>>>> >>>>>> >>>>>> ************ >>>>>> >>>>>> >>>>>> You are subscribed to the mac4theblind mailing list. >>>>>> >>>>>> >>>>>> The url for this list, where one can unsubscribe or make any changes to >>>>>> their list subscription is: >>>>>> >>>>>> //www.freelists.org/list/mac4theblind >>>>>> >>>>>> The list archive is located at >>>>>> >>>>>> //www.freelists.org/archive/mac4theblind/ >>>>>> >>>>>> All emails intended for the list owner can be sent to: >>>>>> >>>>>> john@xxxxxxxxxxxxxxxxxx >>>>>> >>>>> >>>>> ************ >>>>> >>>>> >>>>> You are subscribed to the mac4theblind mailing list. >>>>> >>>>> >>>>> The url for this list, where one can unsubscribe or make any changes to >>>>> their list subscription is: >>>>> >>>>> //www.freelists.org/list/mac4theblind >>>>> >>>>> The list archive is located at >>>>> >>>>> //www.freelists.org/archive/mac4theblind/ >>>>> >>>>> All emails intended for the list owner can be sent to: >>>>> >>>>> john@xxxxxxxxxxxxxxxxxx >>>>> >>>>> >>>>> -- >>>>> Jonnie Appleseed >>>>> With His >>>>> Hands-On Technolog(eye)s >>>>> touching the internet >>>>> Reducing Technology's disabilities >>>>> One Byte At a time >>>>> >>>>> ************ >>>>> >>>>> >>>>> You are subscribed to the mac4theblind mailing list. >>>>> >>>>> >>>>> The url for this list, where one can unsubscribe or make any changes to >>>>> their list subscription is: >>>>> >>>>> //www.freelists.org/list/mac4theblind >>>>> >>>>> The list archive is located at >>>>> >>>>> //www.freelists.org/archive/mac4theblind/ >>>>> >>>>> All emails intended for the list owner can be sent to: >>>>> >>>>> john@xxxxxxxxxxxxxxxxxx >>>>> >>>> >>>> ************ >>>> >>>> >>>> You are subscribed to the mac4theblind mailing list. >>>> >>>> >>>> The url for this list, where one can unsubscribe or make any changes to >>>> their list subscription is: >>>> >>>> //www.freelists.org/list/mac4theblind >>>> >>>> The list archive is located at >>>> >>>> //www.freelists.org/archive/mac4theblind/ >>>> >>>> All emails intended for the list owner can be sent to: >>>> >>>> john@xxxxxxxxxxxxxxxxxx >>>> >>>> >>>> -- >>>> Jonnie Appleseed >>>> With His >>>> Hands-On Technolog(eye)s >>>> touching the internet >>>> Reducing Technology's disabilities >>>> One Byte At a time >>>> >>>> ************ >>>> >>>> >>>> You are subscribed to the mac4theblind mailing list. >>>> >>>> >>>> The url for this list, where one can unsubscribe or make any changes to >>>> their list subscription is: >>>> >>>> //www.freelists.org/list/mac4theblind >>>> >>>> The list archive is located at >>>> >>>> //www.freelists.org/archive/mac4theblind/ >>>> >>>> All emails intended for the list owner can be sent to: >>>> >>>> john@xxxxxxxxxxxxxxxxxx >>>> >>> >>> ************ >>> >>> >>> You are subscribed to the mac4theblind mailing list. >>> >>> >>> The url for this list, where one can unsubscribe or make any changes to >>> their list subscription is: >>> >>> //www.freelists.org/list/mac4theblind >>> >>> The list archive is located at >>> >>> //www.freelists.org/archive/mac4theblind/ >>> >>> All emails intended for the list owner can be sent to: >>> >>> john@xxxxxxxxxxxxxxxxxx >>> >>> >>> -- >>> Jonnie Appleseed >>> With His >>> Hands-On Technolog(eye)s >>> touching the internet >>> Reducing Technology's disabilities >>> One Byte At a time >>> >>> ************ >>> >>> >>> You are subscribed to the mac4theblind mailing list. >>> >>> >>> The url for this list, where one can unsubscribe or make any changes to >>> their list subscription is: >>> >>> //www.freelists.org/list/mac4theblind >>> >>> The list archive is located at >>> >>> //www.freelists.org/archive/mac4theblind/ >>> >>> All emails intended for the list owner can be sent to: >>> >>> john@xxxxxxxxxxxxxxxxxx >>> >> >> ************ >> >> >> You are subscribed to the mac4theblind mailing list. >> >> >> The url for this list, where one can unsubscribe or make any changes to >> their list subscription is: >> >> //www.freelists.org/list/mac4theblind >> >> The list archive is located at >> >> //www.freelists.org/archive/mac4theblind/ >> >> All emails intended for the list owner can be sent to: >> >> john@xxxxxxxxxxxxxxxxxx >> > > ************ > > > You are subscribed to the mac4theblind mailing list. > > > The url for this list, where one can unsubscribe or make any changes to > their list subscription is: > > //www.freelists.org/list/mac4theblind > > The list archive is located at > > //www.freelists.org/archive/mac4theblind/ > > All emails intended for the list owner can be sent to: > > john@xxxxxxxxxxxxxxxxxx > ************ You are subscribed to the mac4theblind mailing list. The url for this list, where one can unsubscribe or make any changes to their list subscription is: //www.freelists.org/list/mac4theblind The list archive is located at //www.freelists.org/archive/mac4theblind/ All emails intended for the list owner can be sent to: john@xxxxxxxxxxxxxxxxxx