[vip_students] Fw: Jelly SMS for iPhone 5
- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
- To: <vip_students@xxxxxxxxxxxxx>, "List for discussing news and issues relating to the visuallyimpaired in Ireland" <irelandvipnews@xxxxxxxx>
- Date: Fri, 28 Mar 2014 15:45:08 -0000
Hi All, I had the below messages forwarded to me by Elaine and suggested that
we might share them on these lists so that we can gain further support for the
removal of captures on this excellent app. Maybe NCBI should also speak to
Vodafone on this matter.
Eleanor
From: Finbarr Brady <support-iphone@xxxxxxxxxxxx>
Date: 28 March 2014 12:32:08 pm GMT
To: Elaine O Neill <lainsey@xxxxxxxxxx>, "dmac@xxxxxxxxxxx"
<dmac@xxxxxxxxxxx>, customercare.ie@xxxxxxxxxxxx
Subject: Re: Jelly SMS for iPhone 5
Hi Elaine,
Thanks for your email.
I agree with you. Captchas are never a good idea, and I never like any
websites that force users to use them.
Vodafone have recently added a tougher captcha to their webtext site, which
is impossible to automatically get around (like the old one).
Unfortunately, because Jelly SMS uses the Vodafone webtext website in the
background, the app must also, therefore, show the user the captcha to solve.
The only way around this is for Vodafone to remove the captcha prompts
completely from their website, to make it easier for all users.
I have CC'd Vodafone customer care, to see if they will listen to this
feedback.
Regards,
Finbarr
On 28 March 2014 12:22, Elaine O Neill <lainsey@xxxxxxxxxx> wrote:
dear Finbar and Team,
I am using this app as a blind voice over user and it will be impossible
for me to recognise the capture image that you are proposing at the time. I am
totally blind
Please what can I do, I use this app a lot of the time.
Captures are never a good idea generally as they are not accessible to
those with low vision and blindness.
Hoping to hear from you soon re this matter, many thanks.
Elaine.
Sent from my iPhone
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