[vip_students] Fw: Jelly SMS for iPhone 5
- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
- To: <vip_students@xxxxxxxxxxxxx>, "List for discussing news and issues relating to the visuallyimpaired in Ireland" <irelandvipnews@xxxxxxxx>
- Date: Fri, 28 Mar 2014 15:47:54 -0000
Hi All, this is the second e-mail in a series.
Eleanor
----- Original Message -----
From: "Jelly SMS for iOS support" <support-iphone@xxxxxxxxxxxx>
Date: 28 March 2014 12:22:48 pm GMT
To: Elaine O Neill <lainsey@xxxxxxxxxx>
Subject: Re: Jelly SMS for iPhone 5
Hi elaine o neill ,
Thank you for contacting Jelly SMS support.
Vodafone users: Vodafone have recently changed their website, which has
broken Jelly SMS. We have submitted a new update to Apple for review which will
work with the new captcha.
They now force you, the user, to solve a new captcha each time an SMS is
sent. There is nothing the app can do to get around this. Please contact
Vodafone directly if you are displeased about this.
If you have a login issue, please try and log into your provider website
using Safari on your device. Also, update your password in your User Profile:
http://www.jellysms.com/blog/how-to-editadd-profiles/
If you have an issue with Jelly SMS, please check to see if it is already
dealt with our help section which we update regularly:
http://www.jellysms.com/help If your problem is not solved in the help
section, I will get back to you as soon as I can to help you fix the problem.
Thanks again and regards,
Finbarr from Jelly SMS
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