[vip_students] Re: Fw: Jelly SMS for iPhone 5
- From: nicholas kealy <nicky.kealy@xxxxxxxxx>
- To: "vip_students@xxxxxxxxxxxxx" <vip_students@xxxxxxxxxxxxx>
- Date: Fri, 28 Mar 2014 16:00:29 +0000
I know that certainly Stuart Lawler had or hhas some ccontacts in Vodafone.
Surely this is something that NCBI should be taking up on behalf of Visually
Impaired Vodafone users? Finbarr is completely right in whaat he says.
Cheers, Nicky
ssent from my Iphone
> On 28 Mar 2014, at 03:50 p.m., "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
> wrote:
>
> The third in a series!
>
> Eleanor
>
>> From: Finbarr Brady <support-iphone@xxxxxxxxxxxx>
>> Date: 28 March 2014 1:50:27 pm GMT
>> To: Elaine O Neill <lainsey@xxxxxxxxxx>
>> Subject: Re: Jelly SMS for iPhone 5
>> Hi Elaine,
>>
>> I am in total agreement with you, and I really hope Vodafone change this on
>> their website. Please know that I am on your side, and if I worked with
>> Vodafone, I would be pushing this to the highest manager in their to get
>> them to remove it a.s.a.p.
>>
>> I work alone as the developer of the Jelly SMS app, and I do it in my spare
>> time, outside of my day job. I am in no way affiliated with Vodafone or any
>> operator in Ireland, so I cannot really influence them to change the
>> CAPTCHA. It is users, like yourself, who have the power to make change
>> happen.
>>
>> So far, only Vodafone have put this type of image based system in place. So,
>> if you had the option, I would look into using another operator like Three,
>> Meteor or eMobile, who all offer free international web-text with Jelly SMS,
>> and who don't make things difficult for users by showing CAPTCHA images.
>>
>> I have been in touch with a couple of visually impaired users of Jelly SMS,
>> when I first started developing the app. I have always tried to increase the
>> usability and accessibility of the app for everyone alike. But this is one
>> case where I simply cannot do anything to make it better. It is up to
>> Vodafone.
>>
>> Regards,
>> /Finbarr
>>
>>
>>
>>
>>> On 28 March 2014 13:28, Elaine O Neill <lainsey@xxxxxxxxxx> wrote:
>>> Thank you for your speedy reply.
>>> I am pleased you forwarded my concerns to vodafone but again wish to stress
>>> that captures of any kind will not work for the visually impaired
>>> community, nor, do the audio captures work as they cause conflict with the
>>> voice we use to access our phone products. A plain text code is a better
>>> way to go.
>>> It is imperative that this service is made accessible to all customers of
>>> the service as citizens of Europe and under equality legislation.
>>> It is puzzling to see how far we have bcome in some respects with regard to
>>> accessibility and also how far behind services can be these days. We as
>>> disabled people are not asking for anything more than any other customer,
>>> it is not a extra, but rather a right to the same services as every one
>>> else.
>>>
>>> I sincerely hope this very frustrating and unequal condition is addressed.
>>>
>>> Regards.
>>>
>>> Elaine.
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