[vip_students] Fw: Jelly SMS for iPhone 5
- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
- To: <vip_students@xxxxxxxxxxxxx>, "List for discussing news and issues relating to the visuallyimpaired in Ireland" <irelandvipnews@xxxxxxxx>
- Date: Fri, 28 Mar 2014 15:50:03 -0000
The third in a series!
Eleanor
From: Finbarr Brady <support-iphone@xxxxxxxxxxxx>
Date: 28 March 2014 1:50:27 pm GMT
To: Elaine O Neill <lainsey@xxxxxxxxxx>
Subject: Re: Jelly SMS for iPhone 5
Hi Elaine,
I am in total agreement with you, and I really hope Vodafone change this on
their website. Please know that I am on your side, and if I worked with
Vodafone, I would be pushing this to the highest manager in their to get them
to remove it a.s.a.p.
I work alone as the developer of the Jelly SMS app, and I do it in my spare
time, outside of my day job. I am in no way affiliated with Vodafone or any
operator in Ireland, so I cannot really influence them to change the CAPTCHA.
It is users, like yourself, who have the power to make change happen.
So far, only Vodafone have put this type of image based system in place. So,
if you had the option, I would look into using another operator like Three,
Meteor or eMobile, who all offer free international web-text with Jelly SMS,
and who don't make things difficult for users by showing CAPTCHA images.
I have been in touch with a couple of visually impaired users of Jelly SMS,
when I first started developing the app. I have always tried to increase the
usability and accessibility of the app for everyone alike. But this is one case
where I simply cannot do anything to make it better. It is up to Vodafone.
Regards,
/Finbarr
On 28 March 2014 13:28, Elaine O Neill <lainsey@xxxxxxxxxx> wrote:
Thank you for your speedy reply.
I am pleased you forwarded my concerns to vodafone but again wish to stress
that captures of any kind will not work for the visually impaired community,
nor, do the audio captures work as they cause conflict with the voice we use to
access our phone products. A plain text code is a better way to go.
It is imperative that this service is made accessible to all customers of
the service as citizens of Europe and under equality legislation.
It is puzzling to see how far we have bcome in some respects with regard to
accessibility and also how far behind services can be these days. We as
disabled people are not asking for anything more than any other customer, it is
not a extra, but rather a right to the same services as every one else.
I sincerely hope this very frustrating and unequal condition is addressed.
Regards.
Elaine.
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