Did that Paul but unfortunately still no joy. But what I have discovered and is a bit extraordinary is that when I am on a call I can navigate the phone listening to messages etc but can't do anything otherwise! Geraldine -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Support At NCBI Sent: 15 January 2012 12:35 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: IPhone and Voiceover Hi Ger, OK, try turning off accessibility altogether. If your phone is an IOS5 4S model then press the "Home button" three times quickly in order to turn off accessibility. Now after about 10 seconds, again repeat the press of the home button three times to turn back on accessibility and see what happens. Paul. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Geraldine Looney Sent: 15 January 2012 10:06 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: IPhone and Voiceover Hi Paul The mute toggle is indeed in the forward position all the time. The ringer sounds loudly and voiceover announces the name of caller and that is the only time voiceover speaks. When the mute switch is pushed back the phone will only vibrate and there is no voiceover at all as was always the case. Got any other suggestions 'cos I'm baffled! Geraldine -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Support At NCBI Sent: 14 January 2012 17:17 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: IPhone and Voiceover Hi Ger, It sounds like you have the "mute toggle" switched turned on. This causes speech to be reduced and for the unit to only vibrate when activated in some manner such as a phone call. To unmute it, locate the switch which is on the very top left side of your IPhone unit. Now with the IPhone screen facing you, pull the switch forward, "Toward the front of the Phone". The switch moves forwards and backwards as you'll notice and if pushed back it will mute the phone. Paul. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Geraldine Looney Sent: 13 January 2012 22:52 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] IPhone and Voiceover Hi Folks I'm having a problem with voiceover on my IPhone- it will only speak when there is an incoming call i.e telling me the caller's name but it just won't speak when I try to read the screen. The ringer works but the dong when a text comes in doesn't sound either only vibrates. I have turned it off completely and re-sinked it. Also restored it to factory settings and re-loaded all my data but it still won't read. Can anyone suggest a remedy? Thanks in advance Geraldine -- I am using the free version of SPAMfighter. We are a community of 7 million users fighting spam. SPAMfighter has removed 7428 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message Follow us on Facebook: https://www.facebook.com/ncbiworkingforpeoplewithsightloss Follow us on Twitter: www.twitter.com/ncbi_sightloss Check-out NCBI's Micheal O Muircheartaigh appeal on the following link. http://youtu.be/25P2tiuCi0U ******************************************************************** National Council for the Blind of Ireland (NCBI) is a company limited by guarantee (registered in Ireland No. 26293) . Our registered office is at Whitworth Road, Drumcondra, Dublin 9. NCBI is also a registered Charity (chy4626). 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SPAMfighter has removed 7431 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message Follow us on Facebook: https://www.facebook.com/ncbiworkingforpeoplewithsightloss Follow us on Twitter: www.twitter.com/ncbi_sightloss Check-out NCBI's Micheal O Muircheartaigh appeal on the following link. http://youtu.be/25P2tiuCi0U ******************************************************************** National Council for the Blind of Ireland (NCBI) is a company limited by guarantee (registered in Ireland No. 26293) . Our registered office is at Whitworth Road, Drumcondra, Dublin 9. NCBI is also a registered Charity (chy4626). NOTICE: The information contained in this email and any attachments is confidential and may be privileged. 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