[vip_students] Re: Re Jaws question

  • From: "Cearbhall O'Meadhra" <omeadhrac@xxxxxxx>
  • To: <vip_students@xxxxxxxxxxxxx>
  • Date: Sat, 14 Jan 2012 12:12:08 -0000

Dear Garry,

Sorry if I have caused confusion! It is always best to explain which systems
are involved both on the sending side and on the receiving side  when a
technical query is raised so that we can then focus on known issues with the
computers creating the message and those receiving the message. 

without this information it is not easy to offer you a solution.

All the best,

Cearbhall 

T: +353 (0)1 6364364 m: 08333 23487 E: omeadhrac@xxxxxxx
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Gary Worn
Sent: 14 January 2012 10:30
To: vip_students@xxxxxxxxxxxxx
Cc: <vip_students@xxxxxxxxxxxxx>
Subject: [vip_students] Re: Re Jaws question

You have taken all the information given and confused us all Cearbhall.
Please read first email.
No, my friend has jaws.

Gary


Sent from my iPhone

On 14 Jan 2012, at 10:05, "Cearbhall O'Meadhra" <omeadhrac@xxxxxxx> wrote:

> Dear Garry,
> 
> If I understand you correctly, you are using JAWS and your friend is 
> sending you new messages that are set out using yellow type on a black 
> background which you can read fine when you get them. However, when 
> they reply to your messages, the reply comes in to you as blank but 
> you can read the text when you highlight it.
> 
> It would help to have some information about the system you are using. 
> What version of JAWS are you using? What do you use to read emails - 
> is it Outlook or Outlook Express or do you go online to read them? 
> Which year of outlook are you running? Finally, what version of windows
are you using?
> 
> All the best,
> 
> 
> Cearbhall
> 
> T: +353 (0)1 6364364 m: 08333 23487 E: omeadhrac@xxxxxxx -----Original 
> Message-----
> From: vip_students-bounce@xxxxxxxxxxxxx 
> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Gary Worn
> Sent: 14 January 2012 07:53
> To: vip_students@xxxxxxxxxxxxx
> Cc: <vip_students@xxxxxxxxxxxxx>
> Subject: [vip_students] Re: Re Jaws question
> 
> 
> Cearbhall.
> 
> Sorry you misundrestood the question, My font is black but my friends 
> font is yellow on a black background but some of there emails are blank.
> 
> Gary
> Sent from my iPhone
> 
> On 13 Jan 2012, at 19:36, "Cearbhall O'Meadhra" <omeadhrac@xxxxxxx> wrote:
> 
>> Garry,
>> 
>> Could it be that your font has become normal black text? That would 
>> give you black text on a black background hence all black. JAWS sees 
>> the text no matter what colour it is and so you will hear the text 
>> through JAWS even though it cannot be seen.
>> 
>> 
>> Does this explain it all right?
>> 
>> All the best,
>> 
>> 
>> Cearbhall
>> 
>> T: +353 (0)1 6364364 m: 08333 23487 E: omeadhrac@xxxxxxx 
>> -----Original
>> Message-----
>> From: vip_students-bounce@xxxxxxxxxxxxx 
>> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of gary worn
>> Sent: 13 January 2012 17:59
>> To: vip_students@xxxxxxxxxxxxx
>> Subject: [vip_students] Re Jaws question
>> 
>> Hi all.
>> 
>> Guys can I pose a question to all jaws users, my friend emails me in 
>> black background and yellow font using , that fine but when they 
>> reply using jaws, I recieve a black screen with no text but if I 
>> select it, I
> can read it.
>> What is the problem here and can it be solved?.
>> 
>> Gary
>> 
>> 
> 
> 


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