hello Joan Ann,
I use this bank of Ireland app all the time and last night I decided to top
up my mobile.
it was the first time I did a transfer.
I was asked for my three digit pin number I managed to insert it.
today I tried the same process but this time I wasn't asked to put in my pin
number the second time.
Bert
----- Original Message -----
From: "Joan Ann Brosnan" <joanannbrosnan9@xxxxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Tuesday, May 24, 2016 9:12 PM
Subject: [vip_students] Re: The bank of ireland app on the IPhone
Cearbhall
I don't know how to contact the developers yet but I am going to look today.
Joan ann.
Sent from my iPhone
On May 24, 2016, at 9:03 AM, Cearbhall O'Meadhra <cearbhall.omeadhra@xxxxxxx> wrote:====================
Joan Ann,
Do we know who the developers are? Where do you go to find them?
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@xxxxxxx
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-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Joan Ann Brosnan
Sent: Tuesday, May 24, 2016 8:08 AM
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: The bank of ireland app on the IPhone
Hi Cearbhall
Yes I will contact the developers of the app and explain the issue.
Yes I think you would see the issue if you were to transfer money from one
account to another.
Thanks
Joan Ann.
Sent from my iPhone
their own devices.On May 24, 2016, at 12:00 AM, Cearbhall O'Meadhra<cearbhall.omeadhra@xxxxxxx> wrote:
That is unfortunate, Joan Ann! Will you report it to BOI?
If you do, could you get a sighted person to tell you where the
message requesting the digits appears on the screen? I don't think we
have way of capturing the screen like you can with NVDA or JAWS on
the desktop so, it it would be important to persuade the BOI
development team to replicate the problem with VoiceOver active on one of
another.
I would be interested to know if you get any progress.
What kind of transaction triggers the passcode entry? I might have
another go at replicating it with a movement of money from one account to
Would that do it?====================
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@xxxxxxx
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-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Joan Ann
Brosnan
Sent: Monday, May 23, 2016 10:09 PM
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: The bank of ireland app on the IPhone
Hi Cearbhall
Thanks for taking the time to look at the app on the phone. The thing
is all goes well when I sign into the app. The problem is when I want
to complete a transaction. VoiceOver won't read out the 3 digits that
I have to insert so am unable to proceed and complete the task.
Joan Ann.
Sent from my iPhone
logged in.On May 23, 2016, at 5:39 PM, Cearbhall O'Meadhra<cearbhall.omeadhra@xxxxxxx> wrote:
Joan Ann,
I have just tried out my own login to BOI on the iPhone 5s. It did
not prompt me for each pin number at the edit point. However, it did
ask for the 1st second and last just above the three edit boxes.
Another inconsistent thing arose when I entered each digit. At the
first digit, the prompt asks for one digit and gives a bump after I
enter the first digit. I then had to move the pointer to the next
edit box which, again, confirmed the entry with a bump sound. The
third entry was a range of asterisks not just a single entry cell and
did not confirm the entry with a bump sound. However, being the
eternal optimist, I proceeded to the continue button where all was
well and I was
====================
This required me to use VoiceOver very carefully to realise what was
going on. I should mention that I did this using my Bluetooth
keyboard as that gave me more accuracy in entering hidden values.
I realise that you are talking of a dialog further on after you have
concluded a transaction but I wonder if these notes are any help in
that case?
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@xxxxxxx
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Professional version doesn't have this disclaimer in outgoing emails.
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-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Joan Ann
Brosnan
Sent: Monday, May 23, 2016 12:27 PM
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] The bank of ireland app on the IPhone
Hi all
Does anyone on the list use the bank of Ireland app on the Iphone?
I normally use it to top up my mobile phone. I get as far as putting
in my details and then it asks me to confirm my transaction with a
pin number but voiceover won't read out the digits it wants me to insert.
Anyone else experience that?
Joan Ann.
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