Hi Cearbhall
Yes I will contact the developers of the app and explain the issue.
Yes I think you would see the issue if you were to transfer money from one
account to another.
Thanks
Joan Ann.
Sent from my iPhone
On May 24, 2016, at 12:00 AM, Cearbhall O'Meadhra==========================================================The vip_students
<cearbhall.omeadhra@xxxxxxx> wrote:
That is unfortunate, Joan Ann! Will you report it to BOI?
If you do, could you get a sighted person to tell you where the message
requesting the digits appears on the screen? I don't think we have way of
capturing the screen like you can with NVDA or JAWS on the desktop so, it
it would be important to persuade the BOI development team to replicate the
problem with VoiceOver active on one of their own devices.
I would be interested to know if you get any progress.
What kind of transaction triggers the passcode entry? I might have another
go at replicating it with a movement of money from one account to another.
Would that do it?
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@xxxxxxx
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-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Joan Ann Brosnan
Sent: Monday, May 23, 2016 10:09 PM
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: The bank of ireland app on the IPhone
Hi Cearbhall
Thanks for taking the time to look at the app on the phone. The thing is all
goes well when I sign into the app. The problem is when I want to complete a
transaction. VoiceOver won't read out the 3 digits that I have to insert so
am unable to proceed and complete the task.
Joan Ann.
Sent from my iPhone
logged in.On May 23, 2016, at 5:39 PM, Cearbhall O'Meadhra<cearbhall.omeadhra@xxxxxxx> wrote:
Joan Ann,
I have just tried out my own login to BOI on the iPhone 5s. It did not
prompt me for each pin number at the edit point. However, it did ask
for the 1st second and last just above the three edit boxes. Another
inconsistent thing arose when I entered each digit. At the first
digit, the prompt asks for one digit and gives a bump after I enter
the first digit. I then had to move the pointer to the next edit box
which, again, confirmed the entry with a bump sound. The third entry
was a range of asterisks not just a single entry cell and did not
confirm the entry with a bump sound. However, being the eternal
optimist, I proceeded to the continue button where all was well and I was
====================
This required me to use VoiceOver very carefully to realise what was
going on. I should mention that I did this using my Bluetooth keyboard
as that gave me more accuracy in entering hidden values.
I realise that you are talking of a dialog further on after you have
concluded a transaction but I wonder if these notes are any help in
that case?
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@xxxxxxx
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Professional version doesn't have this disclaimer in outgoing emails.
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-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Joan Ann ;
Brosnan
Sent: Monday, May 23, 2016 12:27 PM
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] The bank of ireland app on the IPhone
Hi all
Does anyone on the list use the bank of Ireland app on the Iphone?
I normally use it to top up my mobile phone. I get as far as putting
in my details and then it asks me to confirm my transaction with a pin
number but voiceover won't read out the digits it wants me to insert.
Anyone else experience that?
Joan Ann.
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