Kenneth, I do agree that we cannot make things perfect, especially if graphs and pictures are involved, which typically generate optical noise. On the other hand I do urge all scanning volunteers to perform a modicum of cleanup of their materials prior to posting to the system. 1. PLEASE do perform a book integrity check. If a print copy has 320 pages, there is no reason whatsoever that the etext should contain 1760 pages instead. There should be a 1 to 1 correspondence in the bodytext between printed pages and etext pages. Any volunteer can in most cases easily remove some duplicate pages, but can't fix things when they are totally out of kilter. Furthermore, it is a lot easier for the submitter to integrate any missing pages as he/she has still access to the print copy. In most cases, even if a few missing pages need to be inserted, a page integrity check for a book does not take more than 15 minutes and would save all reviewers a lot of wasted time. In some cases there is -- as already mentioned -- a tremendous discrepancy between pages in the printed book and etext pages, where the etext has 5 or 6 times the number of pages in the original. This likely points to scanning/OCR settings that are way off, or an OCR package being used which is less than adequate. 2. Lots of broken page headers make a book very tiring to read. Please fix them or remove them. Kurzweil lets you remove page headers automatically. Version 8 was a little radical in this regard and ended removing also stuff it was not supposed to. Newest version 9, just announced yesterday, has now an option for 'careful' header removal. Yesterday I worked on one of your books. Kurzweil removed 190 headers. Approx 120 headers I removed manually. It took me all of 15 minutes to do the cleanup. As I had already performed a page integrity check and had come up with perfect correspondence after removal of duplicate pages, I also removed page numbers to do a faster job. Just want to get the backlog down quickly. 3. Ah yes, those amazing synopses. Let us all try to be informative . The short one should give our paying customers a very brief sense of the book. If we are inclined to give more detailed info, a longer and useful description can go in the long synopsis. I confess I hardly ever make up my own synopsis, but I liberally borrow from the front matter of the book, the back cover of paperbacks and the front and back flaps of hard covers. Synopsis such as "Set in Alabama", "It's all in the Title", "Thorough Treatment of the matter at hand" are unfortunately not noticeably helpful and will only cause our paying customers to get irritated and lose faith in Bookshare. Of course, there is a lot more that submitters can do to improve the quality of their postings, but even a little of upfront cleanup and a clean submission process will enable us to offer a quality product to OUR PAYING CUSTOMERS. NOTE: By the way, Kurzweil will start shipping K1000 version 9 shortly. I have used the beta and found OCR quality even improved over earlier versions. I will post the announcement shortly. Cost of the upgrade is $95 or $0.00, depending on the status of your account. Guido D. Corona IBM Accessibility Center, Austin Tx. IBM Research, Phone: (512) 838-9735 Email: guidoc@xxxxxxxxxxx Visit my weekly Accessibility WebLog at: http://www-3.ibm.com/able/weblog/corona_weblog.html