One can not help but wonder why this problem developed quite suddenly!
Susan
-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx <bksvol-discuss-bounce@xxxxxxxxxxxxx>
On Behalf Of Evan Reese
Sent: Tuesday, October 25, 2022 12:24 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: the inability to get books aproved
Thanks for the quick response Amanda.
Yes, the Approval Queue Team are tops.
Once this issue is fixed, I'm expecting to get a deluge of approval letters for
all the books I have waiting up there.
But that's one deluge I will welcome!
Evan
On 10/25/2022 1:13 PM, Amanda Landavazo wrote:
Hi Larry, Lori, and the rest of the volunteer community,To unsubscribe from this list send a blank Email to
Unfortunately, the issues with the Approval Queue are still persisting. I
know that the delays in this fix are extremely frustrating to all here
waiting for their books to be added to the library. I share in the
frustration of the length of this delay and the roadblocks this is causing. I
do appreciate your feedback on this problem and have forwarded some comments
to the team, in hopes of continuing to impress upon them the severity and
priority of this issue.
We have had many conversations about workarounds that could possibly move
books forward, but have been unable to find a solution that works and is
sustainable while the Queue is being fixed. I sincerely wish that I had more
of an update for you at this time.
Once again, I assure you that the Approval Queue team is continuing to
process all volunteer books submitted. I appreciate everyone's patience
during this time. I will also continue to shout out the Approval Queue team.
These issues have increased their workload and they have done an incredible
job staying as up-to-date as possible, so that things can return to normal as
quickly as possible once the queue issue is fixed.
Best,
Amanda
Amanda Landavazo
Program Manager, Benetech
-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
<bksvol-discuss-bounce@xxxxxxxxxxxxx> On Behalf Of loralee.castner
Sent: Tuesday, October 25, 2022 9:53 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: the inability to get books aproved
Larry, I agree with you, and at the very least volunteers need to receive an
update on the progress of the resolution of this problem.
I know nothing about programming, but how on earth could fixing this issue
take so long!
Lori C.
-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
<bksvol-discuss-bounce@xxxxxxxxxxxxx> On Behalf Of
llumpkin@xxxxxxxxxxxxx
Sent: Monday, October 24, 2022 7:13 PM
To: support@xxxxxxxxxxxxx; bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] the inability to get books aproved
I'm getting extremely frustrated with this problem. It has been months now
since we've been able to get books approved. I was a programmer for 16 years.
If I'd been assigned to a project to fix a problem like this and it had taken
this long, I'd have been fired.
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