I share Denise’s experience. My Juliet is 15 years old. I sent it back once
about 10 years ago for something (can’t remember what). It’s still chugging
along, producing nice, crisp dots. Also, Enabling Technology’s tech support is
first rate.
Debby Lieberman
On Mar 28, 2017, at 2:19 PM, Denise Ferrin <dferrin@xxxxxxxxxxxxxx> wrote:
I would like to "stick up for" the Juliet.
Ours is 12 years old. It has not been used continuously, but this year has
certainly been put through its paces. Its dots all continue to be of
consistent, uniform sizes and formatting is great. It hasn't been cleaned
ever. It is having problems with the "paper out" sensor, but since I
disabled that the production continues to be perfect!
Denise Ferrin
Angels Camp, CA
From: duxuser-bounce@xxxxxxxxxxxxx <mailto:duxuser-bounce@xxxxxxxxxxxxx>
<duxuser-bounce@xxxxxxxxxxxxx <mailto:duxuser-bounce@xxxxxxxxxxxxx>> on
behalf of Williamson, Patricia D <williap6@xxxxxxxxx
<mailto:williap6@xxxxxxxxx>>
Sent: Tuesday, March 28, 2017 8:03:31 AM
To: duxuser@xxxxxxxxxxxxx <mailto:duxuser@xxxxxxxxxxxxx>
Subject: [duxuser] Re: Embosser feedback
Our braille department purchased 3 Juliet Classics. Within 2 years, 2 of them
broke down at the same time! It was very expensive to fix them. The parts for
one cost $32.93. The labor was $720.67! For the other one, the parts cost
$13.58. The labor was 570.00! One of those that was fixed is starting to do
shadow dots again. It took from March 2016 until August 2016 to get them
back. Luckily we had our 25 year old VersaPoints and were able to use them in
the meantime. Unfortunately, our computers can't hook up the Versapoints any
longer.
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx <mailto:duxuser-bounce@xxxxxxxxxxxxx>
[mailto:duxuser-bounce@xxxxxxxxxxxxx ;<mailto:duxuser-bounce@xxxxxxxxxxxxx>]
On Behalf Of mary davis
Sent: Tuesday, March 28, 2017 10:14 AM
To: duxuser@xxxxxxxxxxxxx <mailto:duxuser@xxxxxxxxxxxxx>
Subject: [duxuser] Re: Embosser feedback
Chelsea, The Jenny Beck Chapter of the Braille Revival League has been using
an Index Basic D for almost 20 years. It was easy to set up, prints either
single- or interpoint braille, and has been almost trouble free. It has been
sent back for work only twice. The braille is good, cost of repair
reasonable.
I personally have a Juliet Pro60, which was also easy to set up, but has not
been really dependable, needed work twice in a year. The Juliet's braille is
sharper than the Index, but the cost of repair was high. Hope this helps,
Mary Davis
-----Original Message-----
From: Chelsea
Sent: Tuesday, March 28, 2017 9:29 AM
To: duxuser@xxxxxxxxxxxxx <mailto:duxuser@xxxxxxxxxxxxx>
Subject: [duxuser] Embosser feedback
Hi all! There are a couple of embossers that I am considering purchasing, I
just haven't made a decision yet. One is the Juliet 120, the second is the
index basic D version five, and the third is the Columbia from view plus.
Have any of you used any of these embossers? They all sound good, and they
all seem to have good qualities. How are they regarding durability? What
about set up an excess ability? Thanks in advance, Chelsea
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