I do not think this is an appropriate topic for this list. Please take this discussion off list. If have any concerns about this please feel free to contact me off list at: neal@xxxxxxxxxx Thank you for your understanding. Sincerely, Neal Kuniansky Email: Neal@xxxxxxxxxx TEL:+1 978-692-3000 FAX: +1 978-692-7912 URL: http://www.DuxburySystems.com <http://www.duxburysystems.com/> Duxbury Systems, Inc. The name for Braille since 1975. 270 Littleton Road, #6 Westford MA, 01886 USA _____ From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Toni.Ramsey@xxxxxxxxxxxxxxxxx Sent: Wednesday, September 27, 2006 2:16 PM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: [duxuser]RFBD Does anyone on the list use RFBD? Is it customary for them to be rude to customers? My first experience with them is my last. Toni