Agreed Ann, I could not however find the individuals address hence the on list post. I will take further discussion off list as I do see it now from other posts. I have a new email program here and still climbing the learning mountain. Thank you! Brett Winchester - Reading and volunteer Services IDAHO COMMISSION F/T BLIND & VISUALLY IMPAIRED P O BOX 83720 BOISE IDAHO 83720-0012 208.334.3220.104 (add 7 for direct voice mailbox) bwinches@xxxxxxxxxxxxxxx ________________________________ From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Anne Ronco Sent: Wednesday, September 27, 2006 1:00 PM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: [duxuser]RFBD Let's keep the discussion on topic please. Anne Ronco email: Anne@xxxxxxxxxx Duxbury Systems, Inc. 270 Littleton Road, #6; Westford, MA 01886-3523 USA TEL: + 978-692-3000 FAX: + 978-692-7912 Email (general): info@xxxxxxxxxx Web site: http://www.DuxburySystems.com <http://www.duxburysystems.com/> Duxbury Systems, the first name in software for Braille - since 1975. At 02:54 PM 9/27/2006, you wrote: I order books on tape from them, but most of my dealings with them have been online. I've only spoke to them once this year, but I didn't have a bad experience. Unfortunately, you caught someone at a bad time. >>> <Toni.Ramsey@xxxxxxxxxxxxxxxxx> 9/27/2006 1:16 PM >>> Does anyone on the list use RFBD? Is it customary for them to be rude to customers? My first experience with them is my last. Toni * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. <//www.freelists.org. /> The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com <http://www.duxburysystems.com/> * * * * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to . You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *