[duxuser] Re: Printer Problems
- From: "Ann Schroeder" <ann@xxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Tue, 23 Aug 2005 10:36:17 -0500
Amber, Set your printer to 25 lines per page and see if that helps you.
----- Original Message -----
From: "Stephan Britt" <AID9092@xxxxxxxxxxxxxxxx>
To: <duxuser@xxxxxxxxxxxxx>
Sent: Tuesday, August 23, 2005 10:18 AM
Subject: [duxuser] Re: Printer Problems
Amber, what you might want to do is go into the embosser setup and make sure
you have the end-of-page (eop) designation turned off.
Steve Britt
ambert9@xxxxxxxxx 08/23/2005 10:10:39 AM >>>
8 1/2 x 11 Tractor
Duxbury support did call me back yesterday and we seem to have solved the
problem most of the time, sometimes now it will only print half the page on
both sides - just the top 5 1/2 " when I print the whole document, but if I
just select to print braille pages 1-2 or 3-4 then it prints properly - do I
have something wrong in the formatting or printer setup?
Amber's mom Cheryl
----- Original Message -----
From: Senge, Jeff
To: duxuser@xxxxxxxxxxxxx
Sent: Sunday, August 21, 2005 10:55 AM
Subject: [duxuser] Re: Printer Problems
Hi Amber,
What size Braille paper are you using?
Jeff
Jeffrey C. Senge
Information & Computer Access Program Coordinator
California State University, Fullerton
(714) 278-7253
jsenge@xxxxxxxxxxxxx
------------------------------------------------------------------------------
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx]
On Behalf Of Amber Thomas
Sent: Sunday, August 21, 2005 9:39 AM
To: duxuser@xxxxxxxxxxxxx; Duxbury Support
Subject: [duxuser] Printer Problems
Importance: High
Hello,
I hope someone can help me out there. I wrote to support last week and
still haven't received a response to this question and I am under a tight
deadline and need a solution to this problem. I only have 5 days left to
get over 250 printed pages transcripted, embossed out, proofed and sorted to
various subjects! HELP!
I am transcriping school documents for my daughter for school work. I am
using Kurweil to scan in the document, copy and pasted into duxbury and
formatting and this process is going very smoothly. I am using a Juliet
Classic embosser to emboss the work. The problem that I am having is the
top embossed page of the document looks beautiful - spacing is all correct
and everything, however the back side of the page is starting in by about 4"
and missing the last half of the embossed line throughout the whole page. I
have reset the embosser to factory settings (several times!) to delete any
other setting that my daughter's school aide may have had in it during
school last year - this doesn't seem to solve the problem. I have checked
the website for any service packs or updates to duxbury, so I'm update with
the everything and this hasn't helped. I've contacted enabling technologies
(Juliet manufacturer) who's only comment was that there is an update to
duxbury that may be
causing the problem.
What else do I check - any other suggestions or solutions from someone who
has also had this problem?
Any help asap would be greatly appreciated.
Thank you.
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