Here is what I found in disk utility. Is this information helpful? Had company this afternoon and just am getting caught up now. Mount Point : /Volumes/Seagate Backup Plus Drive Capacity : 999.86 GB (999,860,912,128 Bytes) Format : Mac OS Extended (Case-sensitive, Journaled) Available : 784.3 GB (784,297,730,048 Bytes) Owners Enabled : Yes Used : 215.56 GB (215,563,182,080 Bytes) Number of Folders : 172,944 Number of Files : 822,032 John Harden Quality Brailler Repair LLC For professional Perkins Braille Writer repair. 386-238-5871 jharden01@xxxxxxxxxx 145 N. Halifax Ave. #605 Daytona Beach, FL 32118 On Oct 13, 2013, at 2:20 PM, Edward Redfern <edwardredfern@xxxxxxx> wrote: > With your drive connected, go to Disk utility located in the utilities folder > inside your applications folder. you can get details of the HD including the > partitions used. if NTFS is shown, then initially you have a problem. > > you can push data to an NTFS drive but you can't modify, erase or mount. so > you will need a product like Tuxera NTFS or Paragon NTFS for mac which are > reasonably cheap. these work as driver / volume support tools. > > if the drive is set as Macintosh OS X extended journaled, you may be > experiencing a volume error. if you can find out for us what your drive is > formatted as, then we can continue from there. > > lew > Moderator / Support > > On 13 Oct 2013, at 18:56, David Hilbert Poehlman <poehlman1@xxxxxxxxxxx> > wrote: > >> John, >> >> It sounds like there is a problem with writing to the drive. this happens >> if the drive is ntfs. You can investigate this issue by finding the drive >> on the desktop and pressing either vo-m m to bring up the shortcut menu for >> the drive and pressing enter on the get info item (be warned, this can lock >> op your system), or directly press command-i to get info. >> >> On Oct 13, 2013, at 1:37 PM, John Harden <jharden01@xxxxxxxxxx> wrote: >> >> I tried both methods and neither of them worked. Again I locked the machine >> up and doing force quit to get out. >> John Harden >> Quality Brailler Repair LLC >> >> For professional Perkins Braille Writer repair. >> >> 386-238-5871 >> jharden01@xxxxxxxxxx >> 145 N. Halifax Ave. #605 >> Daytona Beach, FL 32118 >> >> >> >> On Oct 13, 2013, at 8:57 AM, David Hilbert Poehlman <poehlman1@xxxxxxxxxxx> >> wrote: >> >>> try command-shift delete. I know this seems somewhat counter intuitive but >>> it may work. >>> you can also try a copy and move item to here which is command-option-v. >>> once the item has been transferred to the mac, it should be easily >>> deleetable. >>> >>> >>> On Oct 13, 2013, at 8:51 AM, John Harden <jharden01@xxxxxxxxxx> wrote: >>> >>> I copied my NLS books folder to my Seagate external USB drive. Now that I >>> have read one of the books I want to delete it from the Seagate drive. I >>> found it and pressed command delete and got a message saying preparing >>> filename for deletion. After about an hour and no progress I aborted the >>> deletion with quite a bit of trouble doing so. Because I had so much >>> trouble with it I don't want to go back and try it again until hearing from >>> someone on this list. Is there something I should do other than just find >>> the book and press command delete? Any help will be appreciated. >>> >>> John Harden >>> Quality Brailler Repair LLC >>> >>> For professional Perkins Braille Writer repair. >>> >>> 386-238-5871 >>> jharden01@xxxxxxxxxx >>> 145 N. Halifax Ave. #605 >>> Daytona Beach, FL 32118 >>> >>> >>> >>> >>> >>> John Harden >>> Quality Brailler Repair LLC >>> >>> For professional Perkins Braille Writer repair. >>> >>> 386-238-5871 >>> jharden01@xxxxxxxxxx >>> 145 N. Halifax Ave. #605 >>> Daytona Beach, FL 32118 >>> >>> >>> >>> >>> -- >>> Jonnie Appleseed >>> With His >>> Hands-On Technolog(eye)s >>> touching the internet >>> Reducing Technology's disabilities >>> One Byte At a time >>> >> >> >> -- >> Jonnie Appleseed >> With His >> Hands-On Technolog(eye)s >> touching the internet >> Reducing Technology's disabilities >> One Byte At a time >> >