[ddots-l] Re: Assistance needed - Video Intercept again...

  • From: "D!J!X!" <megamansuperior@xxxxxxxxxxx>
  • To: <ddots-l@xxxxxxxxxxxxx>
  • Date: Wed, 28 Apr 2010 11:08:11 -0400

Reinstall jaws. When uninstalling, uninstall jaws and all shared components,
then reinstall it from scratch. This usually happens if some  files relating
to the video drivers are updated or altered, or randomly by JAWS for no
apparent reason.
 
HTH, D!J!X!

  _____  

From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On
Behalf Of Stacy Blackwell
Sent: Wednesday, April 28, 2010 10:07 AM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: Assistance needed - Video Intercept again...


I know I don't have to express my frustrations, but I'm at a loss here.
Restoring to two weeks ago didn't work.  I read some posts last night which
offered some suggestions--one was to go to the JAWS menus to enter on the
install the Video Intercept, but then I got an error message that says that
it was unable to fix due to something about not locating a "chain" or
something like that.  I recall doing this last year as well with no results.
If it's not a software issue for some reason, could it be a problem with the
video card or the jack where the monitor plugs in?  I've reset the unity
gain and such on the FW 1884, but I'm sure it has nothing to do with the
video.  
The monitor works fine because I hooked it up to another PC.  Other than
installing everything, which is a last resort, do you guys have any
suggestions?  I'm not a techee, but since I have no monitor, none of my
sighted friends are of any help.  I'm going to keep looking on line for
other solutions.  Thanks for listening,  SLB  


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