[duxuser] Re: extra form feeds
- From: "Janet Reynolds" <JReynolds@xxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Mon, 22 Aug 2005 12:43:26 +1200
Thanks George, I may yet take you up on the phone support. It would have
to be after 8pm for us so I'll find out if any of our IT staff are
planning any evening sessions.
To answer your earlier questions:
We're using XP professional. The new printserver for the embosser is a
dedicated PC (a pentium 4) which has had extra slots added so the three
embossers can all be attached directly with parallel cables. The
previous setup was an old PC running Windows 3.1 with two embossers
connected to it. The alternative would be to go to three Jetdirect
printserver boxes but we'd prefer to retain the ability to quickly
cancel a job while in the embosser room if we can.
I agree that it feels like some sort of single separator page that is
coming through as braille lines rather than print lines.
And great to hear from you too Ann. Hopefully the fact that our two
different systems are showing the same symptons will help us all to
track it down.
Janet
Janet Reynolds, RNZFB
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx]
On Behalf Of George Bell
Sent: Saturday, 20 August 2005 1:38 a.m.
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: extra form feeds
Ann, Janet and all,
If someone with this problem is willing to communicate by telephone,
(I'll pay for the call) during the hours of 9am to 6pm GMT (British
Time) we can compare settings. I'm running a Windows 2003 Server (SP1),
with a mixture of XP
(SP2) Home and Professional workstations.
In order to compare "apples with apples" there are a few
basic requirements.
1) Must someone there who has full administrator's system rights.
2) Ideally have access to both the Server and an adjacent workstation.
3) DBT 10.5 (SR1).
George.
> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx
> [mailto:duxuser-bounce@xxxxxxxxxxxxx]
> Sent: 19 August 2005 13:34
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] Re: extra form feeds
>
> Yep, we're having the same problem here with all our
> networked embossers. It is not a Duxbury thing, I don't
> think so anyway. It seems to be something about the
drivers,
> someone even mentioned that the generic printer choice was
> the culprit. I hope someone finds out what this and so we
> can fix it.
>
>
> Ann Foxworth, Braille Consultant
> Div. for Blind Services
> 4800 N. Lamar BLVD
> Austin, TX 78756
> PH: 512-377-0471,
> E-mail: ann.foxworth@xxxxxxxxxxxxxxxx
> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx
> [mailto:duxuser-bounce@xxxxxxxxxxxxx]
> On Behalf Of Janet Reynolds
> Sent: Thursday, August 18, 2005 11:10 PM
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] extra form feeds
>
> Has anyone come across this one before? We have just
upgraded
> the PC that is used as a printserver in our embosser room.
> Now, when a Duxbury job is sent from any PC on the network
to
> any of the embossers, we get two and a half form feeds at
the
> end of the job. The printserver PC is XP and the driver is
> set up as Generic/Text only as before. It's interesting
that
> if you send the job from DBT on the printserver PC itself,
> you don't get the extra form feeds if you point Duxbury at
> LPT1, but you do if you point it at the network address of
> the embosser. The network uses the standard TCPIP protocol
> and our network support folk can't think of anything in
there
> to cause this effect. We could live with one or two form
> feeds but it's the half that is the killer!
> Janet
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