[duxuser] Re: Duxbury and JAWS
- From: "Deborah Barnes" <dbarnes@xxxxxxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Wed, 8 Jan 2003 08:30:18 -0800
Stephen, I don't think anyone here was pointing fingers at anyone but merely
stating their experiences. I, for one, have too much to do to spend my time
pointing fingers and lecturing anybody. Most of us were just trying to say
that we've had these problems so no one has been alone in their problems and
we all help each other here.
I myself have had wonderful contacts with JAWS and Duxbury support and
_obviously, any problem with a computer can be caused by anything but our
discussion was merely to indicate specific problems we were having--as
requested--so that a handle could be gotten on what was happening with the
combined assistive technology. I suggest that in future, fingers could be
best used to add to the discussion instead of pointing at something that's
not being singled out in the first place.
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx]On
Behalf Of Dawes, Stephen
Sent: Tuesday, January 07, 2003 12:21 PM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Duxbury and JAWS
It always amazes me that when someone has a problem with a computer that
makes use of assistive technology, that the assistive technology is
always the culprit. In reading this thread, I can't help but think that
this is once again the problem. Someone in tech support somewhere is
intimidated by a computer that has software that they know nothing
about, and therefore it has to be the problem. After all, there is no
way that the problem may be somewhere else on the computer, can there
be!
Yes, in reading through this thread, I noticed that everyone is quick to
point the short comings of their experiences instead of helping solve
the real problem. So here it goes.
1. have you tried performing your Internet Explorer tasks without any
assistive technology active on the computer? Meaning, no JAWS and
Duxbury running.
2. Have you tried the same steps with just one of JAWS or Duxbury
running? This is a 2 step process in that you need to try it both ways.
What are the results?
Remember then when trying to determine exactly what is the problem, you
need to go back to the foundation, (nothing active on the computer at
the starting point) and then slowly introduce a new piece of the puzzle.
In this approach, you also need to remember that you look at all the
possible combinations of the pieces so that you are sure to pin point
exactly where the problem is.
I suspect that you may be surprised to find that what was initially
believed to be the actual problem is indeed not the problem at all. What
was thought to be the problem was a result of a bigger problem that once
corrected, the supposed problem is also no longer present.
I am saying this having used both JAWS and Duxbury products
simultaneously since 1989 in both the DOS and Windows environments with
out any problems. In fact until I was able to get it through the
technical support way of thinking here, I to was getting similar
diagnoses. Now, they deal with the computer as though it is just another
system to fix and in doing so, they correct the real problem.
Good luck, and try not to be so fast in pointing the finger at the
unknown factors but instead try to find the real problem!
Stephen Dawes <B.A., B.Sc.>
The City of Calgary | Phone: (403) 268-5527
Web Business Office #8300 | Fax: (403) 268-6423
PO Box 2100 Postal Station M. | Email: Stephen.Dawes@xxxxxxxxxx
Calgary, Alberta, Canada. T2P 2M5 | Web: http://www.calgary.ca
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> -----Original Message-----
> From: Betsy Whitney, Dolphin Press [mailto:brailleit@xxxxxxxxx]
> Sent: 2003 January 07 11:43 AM
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] Re: Duxbury and JAWS
>
>
> Aloha all,
>
> I am not implying in any way that John's message is not
> appropriate. I also
> have had some difficulty getting straight answers from the JFW tech
> support. I just thought that maybe someone on the JFW users
> list might have
> had to use JFW in the same way and they might know something helpful.
>
> Betsy
>
> At 11:00 AM 1/7/2003 -0600, you wrote:
> >Betsy:
> >If John is a Duxbury user his question is probably appropriate. My
> >experience with the folks at jaws with regard to how it does
> or does not
> >work in Duxbury, has not been all that helpful. Only we,
> the folks who
> >use the two together can know what does and does not work.
> >
> >Ann Foxworth, Computer Braille Specialist
> >Texas Commission for the Blind
> >4800 N. Lamar BLVD Suite # 130
> >Austin, TX 78756
> >PH: (512) 377-0654
> >
> >
> >-----Original Message-----
> >From: Betsy Whitney, Dolphin Press [mailto:brailleit@xxxxxxxxx]
> >Sent: Tuesday, January 07, 2003 10:14 AM
> >To: duxuser@xxxxxxxxxxxxx
> >Subject: [duxuser] Re: Duxbury and JAWS
> >
> >
> >This particular question sounds like it may be one for the JFW list.
> >Betsy
> >
> >At 08:57 AM 1/7/2003 -0500, you wrote:
> > >Hi
> > >
> > >I use Windows 2000 in high contrast mode, wigth black
> backround and white
> > >letters. Standard windows colors hurt my eyes and is not
> an option for me.
> > >
> > >I have JAWS 4.02, should I use and older version or should
> I install this
> > >version. I am currently setting a new computerup. I am
> using connect
> > >outloud to read this email.
> > >
> > >John
> > >
> > >
> > >
> > > > Bruce,
> > > >
> > > > Thanks for the instructions on reclassifying windows in
> JFW. I've seen
> > >the
> > > > dialog, but never quite knew how to use it.
> > > >
> > > > Steve
> > > >
> > > > On Monday 1/6/03 12:05 Bruce Maguire wrote:
> > > > >Hi Everyone
> > > > >
> > > > >I've been doing quite a lot of testing on my system
> since this thread
> > > > >started, and I haven't been able to produce the
> misreading problems
> > > > >that some people are having. This does not mean, of
> course, that the
> > > > >problems aren't real, but it does suggest that there
> could be some
> > > > >configuration issues that cause it or make it worse.
> As a starting
> > > > >point, I'd be interested to know whether the problem
> goes away or
> > > > >becomes less noticeable if the main DBT edit window is
> reclassed in
> > > > >Jaws. When you reclass a window, you tell Jaws
> explicitly what kind of
> > > > >window it is. By default, Jaws does not have any
> specific information
> > > > >about the type of Windows control that the DBT edit window is.
> > > > >
> > > > >If you want to try this, do the following:
> > > > >1. Make sure that DBT is open with a file onscreen.
> > > > >
> > > > >2. Press insert-7 (that is, the 7 on the top row of
> the keyboard). You
> > > > >will hear some information that ends with the words
> "DBT Window". This
> > > > >is the name that the programmer has given to this
> window (which is not
> > > > >the same as the title that appears onscreen at the top
> of the window).
> > > > >
> > > > >3. Press Tab to go to the list of classes to which
> this window can be
> > > > >assigned. The first class is "3state".
> > > > >
> > > > >4. Arrow down this list until you hear "multiline edit".
> > > > >
> > > > >5. Press Tab to go to "add new class". Press Enter twice.
> > > > >
> > > > >You have now told Jaws that the DBT main window is a
> multiline edit
> > > > >Windows control, so Jaws will treat it like other edit windows.
> > > > >
> > > > >I don't guarantee that reclassing will fix the
> problems that people
> > > > >are having (it certainly doesn't fix the problem that
> I have wherein
> > > > >Jaws does not detect certain onscreen blank lines) but
> it might help.
> > > > >
> > > > >You should also make sure that your system is
> configured to use the
> > > > >standard Windows colour scheme, and that there is no wallpaper.
> > > > >
> > > > >Cheers
> > > > >Bruce
> > > > >
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