I had the same problem with a huge left margin on the back of the page. I was told as follows: Here is what you should do to solve your problem. bring up Duxbury and go in to the global menu and in to embosser setup. Make sure the Juliett is highlighted and tab to the remove button and hit spacebar. Say yes when asked if you want to remove the embosser definition. Now click ok. Now close Duxbury and then bring it back up. Bring up the help menu in Duxbury with alt-h. Hit up arrow twice and you will land on "Check for updates." Hit enter on that and it will bring up your browser. Once your browser is opened, alt-tab back over to Duxbury and close it with alt-f4. In your browser tab all the way down to the link that says "Download a patch." It is quite a ways down on the page and it is after the downloads link so don't click on that one. Once you have clicked on the download a patch link... Choose to open or run the file when asked. Wait a bit and when it is finished downloading, it will bring up the installer. Just hit enter to all the prompts and when it is finished click finish, then close your browser. Now bring up Duxbury and go in to global menu and embosser setup. Pick your juliett embosser again. After you make sure the port is set correctly which it probably is, then click ok. Now tab 5 times over to desired braille document formatting and choose your paper size, set your characters per line and lines per page. Set your top margin to 1 and click ok. Your all set now. As a last step I would set your Juliett to factory defaults. Do this like so. 1. take the juliett off line. 2. type 0.0e on the keypad. 3. type 95e 4. type 1e and wait for the embosser to reset itself. Now your ready to braille. I hope that helps ----- Original Message ----- From: "brian Moore" <admin@xxxxxxxxxxxxxxxx> To: <duxuser@xxxxxxxxxxxxx> Sent: Monday, April 25, 2005 5:43 AM Subject: [duxuser] help with a juliet and dbt 10.5 Hi all. I have been playing with this customer to try and get this sorted out for quite a while now. I have a juliet as well and mine seems to work properly. We have reset the embosser and tried a whole range of parameters both in the document and global menus to try and make this work properly but still a huge margin on the reverse side of the page. any info would be appreciated. thanks. Today, I made a discovery. There are two paths to embossing materials. When you go through Duxbury, open the files in Duxbury, and then emboss, the file appears with a wide margin on the overleaf side of the page. When you print through MS Word, you get interpoint with a margin of about three spaces on the overleaf side. This is progress. previously, I have only printed through Duxbury by opening the files and translating and embossing them one by one. There are still questions. What I don't understand is that you have to set a margin of 2 to create a margin of one cell on the front side of the page. If you don't set the margin at 2, the embossing is flush with the perforations of the tractor-feed strips. The big question is why would the emboss feature be different depending on how you access Duxbury? * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * * * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *