[ddots-l] Re: Help needed - please.

  • From: <blusk@xxxxxxxxxxx>
  • To: ddots-l@xxxxxxxxxxxxx
  • Date: Thu, 24 Sep 2009 12:22:35 -0700

Stacy, you can get all the info you need about installing and un-installing 
Jaws by getting into the Jaws Help file.  Just get into the Jaws window and 
press f 1 to get into the help file or you can also access the help file by 
pressing insert H and choosing the help menu from the list of choices.  Either 
way just look for topics about installing and un-installing Jaws.  Hope this 
helps.  I hope and pray the everything goes all right for you.

God bless you.

Bobby Lusk.
---- Stacy Blackwell <stacy.blackwell@xxxxxxxxxxx> wrote: 
> 
> Okay, I will try this soon, but I have more questions.  I've never installed 
> or uninstalled anything.  I had sighted assistance when registering the 
> softwares.  Yeah, I know, but it was easier since they knew what they were 
> doing.  But now I have no monitor, so it is up to me.
> 
> Question:  How do I uninstall JAWS?  Will it keep my register number intact 
> or do I need to do something?
> 
> Question:  When JAWS is uninstalled, I will stick in the CD of JAWS 9.  Will 
> JAWS come on then and talk me through the installation?  And if so, what 
> special settings do I definitely need to set correctly?
> 
> Question:  And once JAWS has been successfully re-installed, am I to assume 
> the Video Intercept is all back like it is suppose to be?  So then I can go 
> check the display settings to fix things so that Caketalking will work?  
> Okay, I will wait to re-install JAWS when I hear back from you guys.
> 
> SLB
> 
> 
>  
> 
> 
> From: dgcarlson@xxxxxxxxxxxxx
> To: ddots-l@xxxxxxxxxxxxx
> Subject: [ddots-l] Re: Help needed - please.
> Date: Thu, 24 Sep 2009 10:09:55 -0700
> 
> 
> 
> 
> No. Just when you un-install JAWS they ask the question "remove shared 
> components"? And he's advising that you do allow the un-install to do it. 
> Then re-install JAWS.
>  
> Nothing to do with Sonar, etc.
>  
> Dave
>  
> 
> ----- Original Message ----- 
> From: Stacy Blackwell 
> To: ddots-l@xxxxxxxxxxxxx 
> Sent: Thursday, September 24, 2009 09:35
> Subject: [ddots-l] Re: Help needed - please.
> 
> Oh, boy......it sounds as if I have a major issue.  DJX, when you say "shared 
> components, are you referring to re-installing JAWS along with Sonar, 
> Dimension Pro, FW 1884, and Caketalking?  Or can I just re-install JAWS?  
> Thanks for responding.  SLB   
>  
> 
> 
> From: megamansuperior@xxxxxxxxxxx
> To: ddots-l@xxxxxxxxxxxxx
> Subject: [ddots-l] Re: Help needed - please.
> Date: Thu, 24 Sep 2009 11:49:27 -0400
> 
> 
> 
> 
> The best way to solve the problem would be to uninstall jaws and shared 
> components and do a reinstall. Otherwise, in the display box, when on the 
> slider for resolution, try switching to say all, and move the slider, 0 
> should be 640 by 480, the next percent (which verries from system to 
> system/graphics card to graphics card) should be 800 by 600, and the third 
> should be 1024 by 768. If you have jaws set to say all it might read off the 
> actual values for you, but like i said, to get the video intercept working, 
> you should just uninstall jaws and shared components and do a clean install 
> of it.
>  
> HTH, D!J!X!
> 
>  
> 
> 
> From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On 
> Behalf Of Stacy Blackwell
> Sent: Thursday, September 24, 2009 9:47 AM
> To: ddots-l@xxxxxxxxxxxxx
> Subject: [ddots-l] Help needed - please.
> 
> 
> Where do I begin?Sighted friend offerred to help.  Wireless mouse not 
> working, so we plugged up a serial mouse.  Now there is no monitor, a Freedom 
> Scientific Video Interceptor dialog keeps appearing, and CT is saying I need 
> to change my screen resolution to 1024 X 698 or something like that.  After 
> finally finding the resolution box in the Display Settings, it's a % slider 
> and was resting at 0%.  I could increase this value but I didn't know what % 
> to increase it to.  I found the same Video Interceptor dialog under the JAWS 
> Utilities.  I'm afraid I uninstalled this video interceptor, but it sounded 
> like it was something I didn't need.  Can anybody help me, in simple terms, 
> figure out what to do?  One question is what % is the needed 1024 X 768 (I 
> know that's not the exact values).  I know the bit needs to be 32 in the next 
> block but I couldn't tell how to view the values.  I've got nothing but time, 
> so if anybody could tell me about this video receptor and how to restore the 
> resolution, I'd be very appreciative.  Thanks in advance.
> SLB
>    
> 
> 
> 
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> 
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