[ddots-l] Re: It appears I've broken Sonar.
- From: "Bill" <billlist1@xxxxxxxxxxx>
- To: <ddots-l@xxxxxxxxxxxxx>
- Date: Sun, 18 Aug 2013 21:58:12 -0400
Hmm, have you contacted Cakewalk tech support? You can try calling and
explaining that you are a customer of Dancing Dots and that SONAR 8.5 is
effectively the latest version we can use at present. Officially, they no
longer offer telephone tech support for 8.5 to the mainstream user. You can
also try writing to support@xxxxxxxxxxxx for help.
I presume you have run SONAR with your USB microphone disconnected? What
about uninstalling the drivers for that device until you can get SONAR back
up and running?
Hope you can get this resolved soon.
I do remember that you do not want to run SONAR by using a hotkey such as
ALT+CONTROL+S because it somehow triggers that dialog about personal
settings. That is, try starting SONAR from the Start Menu or a shortcut on
your desktop instead of using a hotkey.
Bill
-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On
Behalf Of John Schucker
Sent: Sunday, August 18, 2013 8:59 PM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: It appears I've broken Sonar.
Hi Bill. I'm running Win XP SP3, all the essential stuff updated, and for
Sonar, the latest 8.5 producer. For jaws, the latest version of 13, since I
haven't updated CT to work with 14 yet, gotta get money together first. It
also crashes with no screen reader loaded, if started in safe mode, for
instance, it brings up the dialogue about copying application data, and when
you cancel that, it crashes. I can't get you a sonar version because it
keeps crashing, but win is XP SP3, that's all it shows me, and jaws is
13.0.1006.
On 8/18/2013 12:21, Bill wrote:
> Hello, John,
>
> It would be useful to learn if SONAR crashes without JAWS running.
> Have you tried that? If you have no sighted assistance handy, perhaps
> unload JAWS and run Microsoft Narrator to do the talking.
>
> Please remind us what version of JAWS and Windows you are running.
>
> Bill
>
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