[ddots-l] Re: It appears I've broken Sonar.
- From: "Bill" <billlist1@xxxxxxxxxxx>
- To: <ddots-l@xxxxxxxxxxxxx>
- Date: Mon, 19 Aug 2013 16:42:22 -0400
Right, just when you are feeling extremely frustrated that something that
used to work is no longer working, the one thing you long to hear is:
"Really? We have never had that happen to anybody else."
Try uninstalling and removing SONAR's settings and then reinstalling.
However, first back up any projects that you want to save just in case
something bad should happen.
Bill
-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On
Behalf Of John Schucker
Sent: Monday, August 19, 2013 2:54 AM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: It appears I've broken Sonar.
Hi Bill. That's the one thing I haven't tried yet, pulling audio devices,
because every time I reconnect them it rearranges the order and I have to
run around changing settings. I can try that next though, yeah. I didn't
want to do it because I needed my audio stable for something else, but now I
have a whole week to mess with it until I need that again. The microphone
doesn't have drivers to uninstall. I don't run with a hotkey, just the
shortcut on my desktop. Good to know I can give CW tech support a shot, if I
feel the need to try that. I generally use tech support as an absolute last
resort, because I tend to find that I know enough about computers that if I
feel the need to call tech support, they're not even going to understand my
problem at first. Then they usually tell me they've never had that happen
before, heh. I once even had a company's support tell me it was impossible
for me to do something I was in the middle of doing right that very second.
On 8/18/2013 20:58, Bill wrote:
> Hmm, have you contacted Cakewalk tech support? You can try calling
> and explaining that you are a customer of Dancing Dots and that SONAR
> 8.5 is effectively the latest version we can use at present.
> Officially, they no longer offer telephone tech support for 8.5 to the
> mainstream user. You can also try writing to support@xxxxxxxxxxxx for
help.
>
> I presume you have run SONAR with your USB microphone disconnected?
> What about uninstalling the drivers for that device until you can get
> SONAR back up and running?
>
> Hope you can get this resolved soon.
>
> I do remember that you do not want to run SONAR by using a hotkey such
> as
> ALT+CONTROL+S because it somehow triggers that dialog about personal
> settings. That is, try starting SONAR from the Start Menu or a
> shortcut on your desktop instead of using a hotkey.
>
> Bill
>
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