Hey Terry, usually the manuals will not tell you about this back up battery as
they don’t want you getting inside the board as they are afraid some one can
tamper with it.
Unfortunately this battery is welded on to the mother board.
The one on the PC however is a little easier to get at but may be the same in
nature.
I’m just wondering if it might not be your pc”s power supply which is why I’m
leaning more towards trying another computer system.
Definitely it may be all that what I’m saying is wrong, but one thing is for
sure the board is not fried, and it may be a problem with the computer.
Even if you were to get your friends laptop could be another test that could be
carried out.
Like I said I’m really strongly leaning towards the computer system and not the
board it self, otherwise you wouldn’t have gotten the message that the driver
is being installed over again when you changed your configuration in the power
management settings.
Definitely give the guys at Guitar centre a call, and it might not be a bad
idea to contact Soundcraft as well.
Once again I’m strongly leaning towards the PC.
On Sep 29, 2018, at 7:00 PM, Terry Taillon <terrytaillon@xxxxxxxxx> wrote:
Mike, This is good, I have some thought now. I Wonder where this
battery would be and how I'd go about getting another? If it were the
battery on my computer's mother board I wouldn't be able to do what I
am doing now would I? I'm not sure. I appreciate this back and forth,
as I know it's the only way to figure things out. Thanks for your
patients and help.
The manual didn't say anything about a battery, but maybe I can talk
to a tec at soundcraft?
I am going to talk to the people at guitar center where we bought it
on Monday. I can't thank you enough for all your advice on this.On
9/29/18, Michael Ciarciello <m_dsmusic@xxxxxxxx> wrote:
Okay then I’m almost certain that there is something wrong with the cpuPLEASE READ THIS FOOTER AT LEAST ONCE!
power supply or board.
I’d seriously try another computer, or simply switch the USB cable to
another port on the computer
in other words simply plug in the USB from the soundcraft alone in to its
own port. Like I said before if the board had been fried you wouldn’t have
been able to get any input or output or any signal from it at all.
True that may be the USB port may have become defective, but that’s highly
unlikely.
In the future as I do, and I’m sure you are doing this, when you have
finished with the board simply unplug it at the end of the day.
Come to think of it, I’m wondering if your sound boards battery has simply
gone.
In every electronic device and in most devices there is a large watch type
battery installed on the main board of your mixer, and this may simply have
to be changed.
These batteries can last from anyware to 1 minute to the whole life of the
board.
Come to think of it as well the same CMOSS battery is installed on your
computer’s mother board.
Let us know if what I have suggested works.
Sounds like we are going back and forth, but its just what happens in these
situations.
Best
On Sep 29, 2018, at 4:22 PM, Terry Taillon <terrytaillon@xxxxxxxxx>
wrote:
Mike, yes you are correct, the board is working without usb. No power
problems. I have a cord going from the headphone jack on the front of
my pc going in to a channel on the board and I'm getting sound from my
computer. I can plug mic and guitar in to channels and they work just
fine. I followed your instructions to the letter and unchecked all the
boxes that said allow the computer to shut off to this device to save
power, but it didn't change the behavior of the board. Still getting
the successful notification sound, (this time it even said the drivers
were installed successfully), but it just keeps trying to turn it's
self on over and over again.
On 9/29/18, Michael Ciarciello <m_dsmusic@xxxxxxxx> wrote:
Hey Terry, I’m almost certain that your board isn’t fried because if itPLEASE READ THIS FOOTER AT LEAST ONCE!
was
it should not work when the USB cable is unplugged.
What you can try to do is to turn the feature that allows any USB device
to
turn off when the computer is trying to go to sleep.
I know that its not happening when your system is on but ,.
Try the following:
go in to the control panel, and select system,
Go under system properties, and elect it,
Select device manager,
Go under Universal serial buss,
you can easily arrow down to go there, and right arrow to highlight the
USB root hub, and hit your application key and arrow down to properties,
Control tab til you hear power management,
tab over to the control that says allow the computer to turn off this
device to save power, and hit the space bar to uncheck it.
Then tab over to ok and repeat the process for any other of the USB root
hubs.
Remember to arrow down through each hub, and repeat the process.
If you happen to find a USB root hub specifically for the sound craft,
then
only repeat the procedure stated above for that device.
Sound a little strange, but you may have received and update that caused
this.
Otherwise if you really want to be sure, try another computer system to
see
if this continuers happening, however and I could be wrong but it should
work.
Otherwise if it does happen to another computer system, then it is the
board.
But I just thought you could give this a stab.
Best
On Sep 29, 2018, at 11:45 AM, Mike Ciarciello <m_dsmusic@xxxxxxxx>
wrote:
Terry all my thoughts and prayers are with you in fact tomorrow do just
that when I’m at church.
Sent from my iPhone
On Sep 29, 2018, at 11:23 AM, Terry Taillon <terrytaillon@xxxxxxxxxPLEASE READ THIS FOOTER AT LEAST ONCE!
<mailto:terrytaillon@xxxxxxxxx>> wrote:
God bless you for being so understanding about my frustration. Well, a
couple of things. The notification sound, (the one that means
success), keeps occurring with the pop. It's like it keeps trying to
turn on over and over again. It only occurs when the usb is plugged
in. We uninstalled and reinstalled the drivers just to see what that
would do, but nothing changed. The board works fine without usb
connection. As for any warrantee,
I'm not sure, we got this board through guitar center, and they gave
us a discount on it. Might have been a damaged board when I got it,
but ran for a little over a year. Thanks for your suggestions and I
will see what I can figure out. I'd hate to start a go fund me page,
as that seems a little selfish when there are people with really
serious problems out there. I mean this is serious, but not life
endangering. The commission for the blind might be a thought though.
I've got to do something because I have customers who want their
material finished. I will look in to the warrantee possibility as
well. Again God bless you for your patients and understanding. I know
why you are such a good trainer. I will be in touch. Pray for me
please?
On 9/29/18, Mike Ciarciello <m_dsmusic@xxxxxxxx> wrote:PLEASE READ THIS FOOTER AT LEAST ONCE!
Hey Terry you said you’ve only had the board for a little over a year
did
you check the warranty and see how much you have left because I am
know
for
a fact that mine has a two year warranty you can always bring it in
and
they’ll take a look at it it’s at soundcraft
Additionally have you ever tried a service called go fund me the
service
allows you to raise money is for whatever equipment you need you can
actually reach out to the whole world and you’ll see if they can help
you
out to get your new board with moneys
I’m not trying to suggest that everyone go this route but they’ve had
people
actually do go fund me campaign’s for their own vacations and all
that
jazz
just another way to reach out if you’re stuck or strapped for cash
Finally could you not reach out to your state service to see if they
can
find you as you’re trying to start a home business for gaining an
income?
I’m just trying to help you out as I can see you’re very very angry
about
this just trying to reach out trying to see what other way I can help
you
out with
Best Sent from my iPhone
On Sep 29, 2018, at 8:55 AM, Terry Taillon <terrytaillon@xxxxxxxxx>PLEASE READ THIS FOOTER AT LEAST ONCE!
wrote:
My stuff is all plugged in to one surg protecter, but I've actually
only blown one other board and that was because someone plugged an
amp
in the wrong place and they had their volume to high and it blew
that
board. I will however sepparate my
gear from now on, but it looks like this boar is fryed I am just so
sick because I don't know how I'll replace it. Looks like I won't be
recording for a while.
On 9/28/18, William Hahey <cblair52@xxxxxxxx> wrote:PLEASE READ THIS FOOTER AT LEAST ONCE!
Hi, there are 2 usb ports on the mtk. one is only for power, that
is
the
one
by fantom power. the other is for datta, and is in the plug area.
right
in
front of the RCA Plugs.
if this was already mentioned, disreguard this message. I didn't
read
all
the posts!
cheers Bill H
Clean outta sight
-----Original Message-----
From: Albert Milani
Sent: Friday, September 28, 2018 12:19 PM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: update on my soundcraft mtk22
Did you try Michael's test of the board without a USB port?
Test your board's power supply. Do you have a voltmeter or friends
with
one? If your power supply is bad, maybe it's trying to suck power
from
the
USB port and it can start but once it gets going, it needs more
power
and
can't get enough and drops out.
Albert
________________________________________
From: ddots-l-bounce@xxxxxxxxxxxxx [ddots-l-bounce@xxxxxxxxxxxxx]
on
behalf
of Terry Taillon [terrytaillon@xxxxxxxxx]
Sent: Friday, September 28, 2018 3:07 PM
To: ddots-l
Subject: [ddots-l] update on my soundcraft mtk22
Dear list, okay, I have determined that my hubs, (all usb ports on
my
pc), are fine. Is it possible that the port on the soundcraft is
bad?
If so, can it be replaced? Thanks to all of you especially Rich and
Mike for your help.
PLEASE READ THIS FOOTER AT LEAST ONCE!
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